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Teddy Volkswagen

Bronx, NY

3.6
522 Reviews

3743 Boston Road

Bronx, NY

10466

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522 Reviews of Teddy Volkswagen

June 18, 2021

Thaddeus Lawrence is top top salesman, super nice guy who always answers the phone calls and all your questions. There aren’t many of them at any dealership that are that attentive to customers. . So persona More

by Tkdking91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Lawrence
Jun 25, 2021 -

Teddy Volkswagen responded

Thank you for the kind words! We value your feedback and are happy you had a great experience. We will pass on your compliments to Thaddeus on a job well-done! We appreciate your business and we hope you won't hesitate to give us a call with any questions moving forward.

June 16, 2021

Had No-pressure, didn't feel rushed.During the prices Had No-pressure, didn't feel rushed. During the prices Lawrence is Trustworthy. He made it Quick and painless — the dealership made the process easy More

by Patrick.beckford
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Lawrence
Jun 25, 2021 -

Teddy Volkswagen responded

Patrick, we thank you for taking the time to tell us about your experience. We will pass on your kind words to Lawrence! We appreciate your business and hope for the opportunity to work with you again.

June 10, 2021

Top notch customer service Thaddeuss was very knowledgeable extremely helpful if you’re looking for a dealership with quality sales and finance Teddy’s is it. Finance manager was also very knowle More

by petecastroua
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Lawrence
Jun 14, 2021 -

Teddy Volkswagen responded

Pete, thank you for taking the time to post about your experience with us. Unparalleled customer experience is our primary focus. Your comments will help us continue to strive for perfection. We will pass on your kind words to Thaddeuss on a job well-done! We appreciate the recommendation of us to others and look forward to assisting you again in the future.

May 27, 2021

1 star because they are not clear I had a deal with Jasmine for lease a car with 12000 miles per year and she told me the car not used ,, after paid the insurance and the down payment I saw in the cont More

by ajabe78
Recommend Dealer
Yes
Employees Worked With
Ja
May 22, 2021

Mr. Thaddeus Lawrence has the best sale's man spirit ever known in business. Very resilience, humble, cheerful, and attentive. Closing deal on this car was all as a result of his PATIENCE and RESPECT for his More

by nkechiodume
Recommend Dealer
Yes
Employees Worked With
Thaddeus Lawrence
May 27, 2021 -

Teddy Volkswagen responded

Thank you for the feedback on your recent car buying experience with us! We are happy to read you received Thaddeus's top notch service. We will be here to help in the future!

May 20, 2021

Mr. Lawrence was knowledgeable, awesome and patient with me. Mr. Chris searched until he made the numbers fit for my budget I’m so grateful. . Satisfied Customer 👏🏾👍🏽🎉😍🎊 More

by Bgeorge136
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Thaddeus Lawrence
May 27, 2021 -

Teddy Volkswagen responded

Thank you for the kind words on your experience with Thaddeus and Chris on the lot! We know you're going to love your new Volkswagen, and we hope to help again in the future.

April 28, 2021

Lawrence is the Man!! Made me feel comfortable with my purchase. Very patient and great customer service. I will be referring other family and friends to get a VW. More

by Keneisha Witter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Lawrence
May 06, 2021 -

Teddy Volkswagen responded

Keneisha, thank you for the awesome review and photo of you with your new VW! We know you're going to love it, and we wish you the best on the road.

April 23, 2021

I had wonderful experience at the dealership, the sales person Lawrence was very helpful and answered most of my questions and have a insight into what customer needs. So I walked away feeling satisfied wi More

by jacobwise317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thaddeus Lawrence
Apr 27, 2021 -

Teddy Volkswagen responded

Thank you for taking the time to post about your experience with us, Jacob. We will pass on your kind words to Lawrence. We love the photo shared with your new car! Reviews such as yours support our efforts to meet our goal of providing an extraordinary customer experience every single time. We appreciate your business and hope for the opportunity to work with you again!

March 20, 2021

I leased a car at a nearby dealership under pressure. I had the same model car before and knew of no changes. When I got into it after all papers were signed, I found it was too uncomfortable to drive. I More

by emily
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Sincere, sales manger
Mar 25, 2021 -

Teddy Volkswagen responded

Emily, we are sorry to read if any miscommunication occurred during your recent experience with us. We work hard to provide honest and transparent service, and we would like to speak with you about this matter. Please contact Pete Khan at 718-696-6100 or pkhan@teddyvw.com.

Mar 26, 2021 -

emily responded

I received an email from Julio Batisa, general manager and co-owner. He gave me a number to call. I called for days. The mailbox was full. I wrote several emails in response. He ignored all of them. I asked Syndy Perez to tell him I was trying to reach him. She didn't help. I called the dealership to try to reach him. No number of attempts produces any outcome, much less a productive outcome. Calling this dealership is a complete waste of time. I tried reaching a particular sales agent who gets good reviews. He didn't respond. I tried arranging work being done through Dominque. She never got back to me. I asked Syndy if the deal Sincere offered will still apply. She appears to be communicative but it's a total waste of time emailing her. She doesn't effect communication with anyone. This dealership is sheer chaos.

February 08, 2021

I had a great and easy experience with Doug Lee at Teddy Volkswagen. Doug made my purchase of a new vehicle seamless and made sure I got exactly what I was looking for within days! Doug was knowledgeable, q More

by kimcas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Lee
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