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Temecula Valley Lexus - Service Center

Temecula, CA

4.9
492 Reviews

492 Reviews of Temecula Valley Lexus - Service Center

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August 28, 2024

First time here, had a great experience. Friendly staff, service is top notch. Highly recommended. More

by Chris Diolata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard, Van IV
Aug 29, 2024 -

Temecula Valley Lexus responded

Chris, We are pleased that you received the 5-star service that you deserve! We hope to see you again! Regards, Tom Rudnai President

August 21, 2024

Everyone is always so nice every time we come in! Always very clean and quiet and accommodating! More

by MelissaAshe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Aug 22, 2024 -

Temecula Valley Lexus responded

We are happy to hear you enjoy your visits and appreciate our team's effort to maintain a clean and welcoming atmosphere. Your support means a lot to us! Looking forward to seeing you again soon. Regards, Tom Rudnai President

August 19, 2024

My experience with this dealership has been positive. Personnel were professional and my vehicle maintenance was completed with results explained in understandable way. More

by mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Van Iv
Aug 19, 2024 -

Temecula Valley Lexus responded

Mary, We are glad that you had a positive experience here with our team! Thank you for taking the time to leave this review and we hope to see you again! Regards, Tom Rudnai President

August 17, 2024

Friendly people, on time. Great customer lounge. Clean mechanics work area. Only problem was l went in for a oil change,and learned that they don't use factory recommend toyot More

by frankalo1
Recommend Dealer
Yes
Employees Worked With
Don't remember name
Aug 19, 2024 -

Temecula Valley Lexus responded

Thank you for sharing your concerns. There appears to be some confusion, as we do in fact use factory motor oil. It is just purchased in bulk from the factory. Should you like any further clarification on this, please don't hesitate to contact me. Regards, Mike Miller Parts Director 951-225-0600 mmiller@tvlexus.com

August 17, 2024

Informative, courteous, and clear in their communication. I also appreciate how the team works together to make sure you’re taken care of in a timely manner. More

by nicol.howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Aug 18, 2024 -

Temecula Valley Lexus responded

We're thrilled to hear that you found our team informative, courteous, and efficient. We appreciate your support and hope to see you again! Regards, Tom Rudnai President

August 12, 2024

The service was great and the service advisor was very friendly and also very considerate More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Aug 14, 2024 -

Temecula Valley Lexus responded

Joe, It's great to see that you had an amazing service visit here with us! We hope to see you again! Regards, Tom Rudnai President

August 03, 2024

The provided service went well. Very easy check in. I don’t agree with Lexus not changing oil until 10K but that is not the dealers fault. I did ask about getting an accessory sold More

by efangio78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard (writer). Guardo ( tech)
Aug 08, 2024 -

Temecula Valley Lexus responded

We appreciate you stopping by for service. If you've still not been able to speak with somebody about this accessory for your GX, please contact Guest Relations Manager, Kim Carrasco at 951.225.0570 or KCarrasco@tvlexus.com and she will be happy to assist you. Regards, Tom Rudnai President

August 02, 2024

I had a really nice experience at Lexus. I had come in for my 30000 mile service and everything went very well. They did very well at communicating with me continuously so I knew what was go More

by Mariam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
Aug 03, 2024 -

Temecula Valley Lexus responded

Mariam, We are so happy that our service team provided you with a memorable experience! We look forward to working with you again! Regards, Tom Rudnai President

August 01, 2024

Friendly staffs good services. Adam’s helped me with car services and answers all my questions Highly recommended . More

by Duythi2612
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Caughton
Aug 03, 2024 -

Temecula Valley Lexus responded

It's so nice to see that Adam provided you with an amazing service visit! We hope to see you again! Regards, Tom Rudnai President

July 31, 2024

Katrina was very helpful and nice. She called and sent me messages to update me a lot. She helped me save money thru better options for my car. My car got fixed fast and excellent like More

by Paul888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katrina Stenberg
Aug 01, 2024 -

Temecula Valley Lexus responded

It's wonderful to see that Katrina got your vehicle back to running like new! We really appreciate your feedback and hope to see you back again soon! Regards, Tom Rudnai President

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