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Temecula Valley Lexus - Service Center

Temecula, CA

4.9
493 Reviews

493 Reviews of Temecula Valley Lexus - Service Center

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November 21, 2023

Great Service Great Service Assistance very nice waiting room with wifi and chips and beverages. More

by seanpack1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Nov 22, 2023 -

Temecula Valley Lexus responded

It's wonderful to see that you were impressed with our service and amenities! We look forward to working with you again! Regards, Tom Rudnai President

November 16, 2023

Great service; resourceful and knowledgeable staff. Recommend for anyone needing any assistance with their Lexus vehicle. More

by Ponciano Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Nov 17, 2023 -

Temecula Valley Lexus responded

We are so happy that you had a fantastic service visit! Your business and time are much appreciated! We look forward to working with you again! Regards, Tom Rudnai President

November 14, 2023

I’m always welcomed quickly and by friendly people. The waiting area is new, clean and comfortable. Service never takes longer than quoted. More

by abbysmiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Nov 15, 2023 -

Temecula Valley Lexus responded

it truly makes us happy to see that you always receive the service that you deserve! We look forward to working with you again! Regards, Tom Rudnai President

November 13, 2023

Great service and great employees! They take fantastic care of the customers and are always friendly whether it’s over the phone or in person. More

by LexusMel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Villalpando
Nov 14, 2023 -

Temecula Valley Lexus responded

We are so happy that you always receive the service that you're looking for! Thank you so much, and we look forward to doing business with you again in the future. Regards, Tom Rudnai President

November 12, 2023

Great service department and excellent staff. They made it very convient to get my Lexus serviced. More

by ichabod104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Villalpando
Nov 13, 2023 -

Temecula Valley Lexus responded

It's great to see that you had a positive service visit! Please never hesitate to let us know if you need anything. Hope to see you again! Regards, Tom Rudnai President

Nov 14, 2023 -

ichabod104 responded

Of course, had a great sales experience with you son Colt in February for my ES350. Would be happy to do business again.

November 12, 2023

Appreciate the excellent customer service from Richard, Maddy, and the service team. You can tell that the dealership is finding its legs and is operating much more smoothly than previous appointments. More

by chuereca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard, Maddy
Nov 13, 2023 -

Temecula Valley Lexus responded

We are so happy that you had a smooth service visit here with us! Your business and time are much appreciated! We hope to see you back here again! Regards, Tom Rudnai President

November 12, 2023

Temecula Valley Lexus was very professional and knowledgable through out my whole visit. I bought a used 2009 RX350 (not from TVL) and they went above and beyond in checking out the condition of th More

by autoln.scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bennet
Nov 13, 2023 -

Temecula Valley Lexus responded

We enjoy hearing that our service team is working hard and our guests are leaving with a smile on their face. Please never hesitate to let us know if we can help you with anything else! Regards, Tom Rudnai President

November 10, 2023

Love taking my car here. They are fast, friendly, and make the process so easy. More

by Joh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Nov 13, 2023 -

Temecula Valley Lexus responded

It's great to see that you had a quick visit! Thanks for this great review and we hope to see you again! Regards, Tom Rudnai President

November 10, 2023

The 15 words that I choose to write so I can finish this survey is they are very good. More

by frankenstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 13, 2023 -

Temecula Valley Lexus responded

Thanks for your 5-star review! We look forward to working with you again! Regards, Tom Rudnai President

November 10, 2023

i told you to drive the car on a not perfectly smooth road but you did and said no problem. then i drove 4 hrs 2 days later over mixed highway conditions and listened to the noise AGAIN. unfixable? i More

by riversheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rick
Nov 22, 2023 -

Temecula Valley Lexus responded

We appreciate you bringing your concerns to our attention and allowing us the opportunity to help address them. Should you ever need anything in the future, please contact Service Director Pete Coorey at (951) 225-0555 or pcoorey@tvlexus.com and he will be happy to assist you. Regards, Tom Rudnai President

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