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Temecula Valley Lexus - Service Center

Temecula, CA

4.9
492 Reviews

492 Reviews of Temecula Valley Lexus - Service Center

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March 22, 2023

Adam was very personable and accommodating and gave outstanding Customer Service. I am really happy that there is a Lexus Dealer in Temecula More

by MSimms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Mar 27, 2023 -

Temecula Valley Lexus responded

Thank you for your excellent rating! Customer satisfaction is our top priority and we're so glad you enjoyed your service visit with Adam and our team. Please don't hesitate to reach out if there's anything else we can help with! Take care. Regards, Tom Rudnai President

March 21, 2023

Adam was very professional and helpful. My car was well taken care of and I was satisfied with my experience. More

by Kevin P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Mar 22, 2023 -

Temecula Valley Lexus responded

We love to hear you enjoyed your visit, Kevin! We're lucky to have Adam on our team and so glad he ensured a 5-star service visit. We hope your vehicle is running smoothly! Regards, Tom Rudnai President

March 21, 2023

This dealership is new and the service department and showroom are pristine. Staff are friendly, knowledgeable and extremely helpful. More

by smora2525
Recommend Dealer
Yes
Employees Worked With
Richard Iv
Mar 22, 2023 -

Temecula Valley Lexus responded

Thank you for sharing your experience! We're thrilled our team went above and beyond to ensure a 5-star experience. Visit us again soon! Regards, Tom Rudnai President

March 21, 2023

So nice to schedule a "service" appointment where every employee you meet (intentionally or accidentally) has a genuine "how can serve you" attitude in their communication and in the look on their faces! More

by WILLIAM CALVIN HUGHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't Know
Mar 22, 2023 -

Temecula Valley Lexus responded

Thank you for your wonderful feedback, William! It's a team effort here and we're happy to hear you're always taken care of. We can't wait to work with you again! Regards, Tom Rudnai President

March 21, 2023

Service is always impeccable. Everyone is always great. I have zero complaints on my end. More

by Shilazahir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember but we loved our original service advisor
Mar 22, 2023 -

Temecula Valley Lexus responded

Thank you for being a valued member of the family! We look forward to many more years together. Regards, Tom Rudnai President

March 21, 2023

My service writer & the service manager give EXCEPTIONAL service! I will continue to bring my car for service to Lexus of Temecula More

by Janene Hogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Mar 22, 2023 -

Temecula Valley Lexus responded

We love to hear your service visit went seamlessly, Janene! Thank you for your excellent rating! Regards, Tom Rudnai President

March 08, 2023

Ken was very nice and friendly . Had my granddaughter with me and he was very pleasant with her. Service was great. Love the service department the shop was spotless . More

by Eccampos1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Salem
Mar 08, 2023 -

Temecula Valley Lexus responded

We're thrilled to hear Ken delivered a seamless experience. We look forward to working with you again! Regards, Tom Rudnai - President

March 07, 2023

Outstanding service and customer care! Ken, in the Service Dept, treated me like a long time customer and it was my first visit. I also was introduced to Michael in sales who graciously sh More

by Cat Mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Salem, Michael Beckham
Mar 08, 2023 -

Temecula Valley Lexus responded

Thank you for choosing Temecula Valley Lexus! We're happy to hear Ken & Michael ensured an excellent first visit. We look forward to helping you take care of your vehicle. Visit us again soon! Regards, Tom Rudnai - President

March 02, 2023

This was my first service at the dealership since buying my car. Staff was professional, friendly, and quick, to take my car in for service. The service staff insured my car was in good condition before ser More

by dfrancis323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Loa
Mar 02, 2023 -

Temecula Valley Lexus responded

Welcome back! We're so happy to hear your first service visit with our team went smoothly! We hope to provide you with another excellent visit soon. Take care! Regards, Tom Rudnai - President

February 28, 2023

Service was expected to take two hours, and it took less than an hour. Waiting area is comfortable, and I enjoy the large window wall that separates the waiting room from the exceedingly clean service area. More

by pegfox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Mar 01, 2023 -

Temecula Valley Lexus responded

We love to hear you enjoyed your visit & we can't wait to deliver another 5-star experience. Until next time! Regards, Tom Rudnai - President

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