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Temecula Valley Lexus - Service Center

Temecula, CA

4.9
504 Reviews

504 Reviews of Temecula Valley Lexus - Service Center

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January 23, 2025

Samuel was very friendly & accommodating. Provided me with good recommendations for my next service . Will definitely recommend to friends & family. I gave it 5 stars for service More

by maymerced
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel
Jan 24, 2025 -

Temecula Valley Lexus responded

We're glad to have Samuel on our team and are happy to hear that he provided you with the experience you deserve. We hope to see you back here again! Regards, Tom Rudnai President

January 22, 2025

TV Lexus is the best Lexus dealer! Staff is warm and welcoming. I always feel like I’m taken care of. More

by Tabithamlocke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jan 22, 2025 -

Temecula Valley Lexus responded

It's wonderful to see that you always receive the service that you deserve! We look forward to working together again! Regards, Tom Rudnai President

January 21, 2025

Scheduled an oil change in advance at 8:30am. Did take just over two hours to complete but that also included a free car wash. Dealership had comfortable couches and snacks/drinks for customers w More

by Mick3091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Jan 22, 2025 -

Temecula Valley Lexus responded

We’re glad you enjoyed the comfortable waiting area and the complimentary car wash. Looking forward to seeing you again for your next service! Regards, Tom Rudnai President

January 15, 2025

Friendly and professional to all customers Clean lobby and waiting area Enjoyed the coffee and snacks More

by nechimex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Gutierrez
Jan 16, 2025 -

Temecula Valley Lexus responded

It's wonderful to see that you were impressed with our facility and service! We hope to see you soon! Regards, Tom Rudnai President

January 14, 2025

I appreciate that Richard remembers me and always pleasant and willing to answer my questions More

by Shari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Jan 16, 2025 -

Temecula Valley Lexus responded

Shari, We are so happy that Richard always provides you with an amazing experience! Thank you for choosing us and we look forward to serving you again soon. Regards, Tom Rudnai President

January 10, 2025

Nice new facility. Just moved from San Jose area and happy to have a first class facility close to our new home. More

by mlhawkcpa
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Jan 13, 2025 -

Temecula Valley Lexus responded

It's wonderful to see that you were impressed with our facility and service! We look forward to seeing you again! Regards, Tom Rudnai President

January 09, 2025

Service representatives were pleasant and very helpful. My technician listened to my problem and was able to provide a simple solution. Great job! More

by Terri Grimsrud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Caughron
Jan 13, 2025 -

Temecula Valley Lexus responded

Terri, It's a pleasure to see that you had a positive service visit! We can't wait to see you again! Regards, Tom Rudnai President

January 04, 2025

First time working with Rick kept me informed and had my car ready when i came back More

by lkerfn
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Engebritson
Jan 06, 2025 -

Temecula Valley Lexus responded

We are glad to see that Rick got you back on the road in no time! Hope to see you again! Regards, Tom Rudnai President

January 04, 2025

The compliment 10,000 mile maintenance service is very satisfactory, the service advisor is very knowledgeable and courteous. More

by trong-le
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Van Iv
Jan 06, 2025 -

Temecula Valley Lexus responded

We're thrilled to hear you had a great experience with our service and found our advisor helpful. Your feedback motivates us to keep delivering top-notch service! Regards, Tom Rudnai President

December 31, 2024

I brought my TX500h in for a 5000 mile service. No one told me that there was a recall on my vehicle until after I picked it up. It would’ve saved me a lot of hassle with purchasing transportation More

by kemblefamily
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Mike
Jan 02, 2025 -

Temecula Valley Lexus responded

Kemble Family, We appreciate you stopping by. We could have done a much better job of being more upfront about the recall service your TX needed, and we're disappointed you were unhappy with the loaner vehicle you were provided with. We will be addressing both of these concerns with our team, as we always want to be providing the best service possible. We're glad Mike was very informative about everything. Should you need anything else in the future, please let Mike or us know. We're here to help. Regards, Tom Rudnai President

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