Temecula Valley Lexus - Service Center

Peaceful ambiance and efficient service. I appreciate the short wait times. My only concern is that the younger staff always appear to be annoyed or bothered to help whereas the more seasone I appreciate the short wait times. My only concern is that the younger staff always appear to be annoyed or bothered to help whereas the more seasoned employees are patient and attentive. I should add that I am under 50, so I do not think this is an ageism issues but rather an opportunity for professional development for the younger (in age) or newer team members. More

Richard there is really helpful and provides honest work estimates and is very knowledgable. They provided a loaner ES hybrid that was pretty neat to drive around. I also love how they provided videos of th estimates and is very knowledgable. They provided a loaner ES hybrid that was pretty neat to drive around. I also love how they provided videos of the inspection and the technician had really good feedback. I never seen this before in any repair place or dealership and was impressed! Thanks alot for getting the recall done Lexus! Amazing job. More

Great dealership and staff. Unless they're extremely busy, normal wait times on vehicle service average about an hour and half or so. So happy this location was built to serve m Unless they're extremely busy, normal wait times on vehicle service average about an hour and half or so. So happy this location was built to serve my area. More

Very dependable dealership. They strive to have great customer care and the coffee is awesome! They strive to have great customer care and the coffee is awesome! More

The entire team at Temecula Valley Lexus is awesome. They're professional and very helpful. Adam was able to get me a courtesy loaner VERY last minute at 4:55 pm on a Friday for the very next morning. They're professional and very helpful. Adam was able to get me a courtesy loaner VERY last minute at 4:55 pm on a Friday for the very next morning. I've been to both Escondido and Carlsbad Lexus and Temecula blows them out of the water in all aspects. More

The TV Lexus Service Team took care of our vehicle's annual MX rqmnt. Courteous, Helpful and Efficient. Work was done quickly and I could watch the work being done in real time. Outstanding! We will de annual MX rqmnt. Courteous, Helpful and Efficient. Work was done quickly and I could watch the work being done in real time. Outstanding! We will definitely go back to TVL again for our vehicle's MX needs. Outstanding and Highly Recommended. More

Everyone at Lexus is very nice and always willing to take the time to answer any questions the time to answer any questions More

Adam he is work at customer auto service he is very nice person and great service he is number one person and great service he is number one More

Always professional courteous and timely, Adam is my service manager and he’s a great person to deal with, he always listens and does what’s asked. service manager and he’s a great person to deal with, he always listens and does what’s asked. More

I truly appreciate the convenience of being able to relax in the comfortable lounging area while my car is being serviced. I can set up my laptop and focus on my work, all while keeping an eye on the skilled in the comfortable lounging area while my car is being serviced. I can set up my laptop and focus on my work, all while keeping an eye on the skilled technicians as they perform the necessary maintenance on my vehicle. It’s such a fulfilling experience to combine productivity with a sense of reassurance, knowing that my car is in good hands. The environment is welcoming, and I can even enjoy a cup of coffee while I work, making the entire process seamless and efficient. More