Tempe Chrysler Jeep Dodge - Service Center
Tempe, AZ
847 Reviews of Tempe Chrysler Jeep Dodge - Service Center
I purchased a used Dodge Grand Caravan from Tempe Dodge in 2001 and for the past 9 years have had David Stanley as my Service Advisor. He is trustworthy, honest and straight forward each time I have to bri in 2001 and for the past 9 years have had David Stanley as my Service Advisor. He is trustworthy, honest and straight forward each time I have to bring my van in for regular maintenance or because I've got a repair that needs to be made. Over a year ago my son totalled my 2001 Caravan and when I called David to tell him he was devastated to hear the news because he knew that I had kept such good care of it and there were many more miles to be driven on it. A month later I found an almost identical van but a couple years newer and he took the time to look it over and reassure me that I had found a good, reliable vehicle once again. Since then I've had to do several repairs that were necessary, but I know it's worth it. I know that I'm not going to pay for something that doesn't need to be done just so someone can make a buck. That's not how David operates and he is the main reason I keep coming back to Tempe Dodge and always will! More
I've been coming to Tempe Chrysler Dodge Jeep Ram for years to have my vehicle serviced. I always see David Stanely when I take my car in, and I've always had a terrific experience. The staff there are a years to have my vehicle serviced. I always see David Stanely when I take my car in, and I've always had a terrific experience. The staff there are attentive, friendly, and take the time to talk me through any maintenance that my car needs. I trust their recommendations b/c they never try to get me to pay for extra work that isn't needed. I plan to purchase a new Jeep this year, and I plan to purchase it from this dealership b/c of the terrific service I've gotten over the years. More
David has gone above and beyond my expectations. He not only cares for my car, but also cares for me as his client. He explains in detail what needs to be done and why it is important. He is concerned with only cares for my car, but also cares for me as his client. He explains in detail what needs to be done and why it is important. He is concerned with my safety and the longevity of my vehicle. I am so pleased with his customer service, I bought a second vehicle from Tempe Dodge knowing he would be servicing my new car. I am thankful for Tempe Dodge and their employees like David Stanely! More
Took truck in for service work, it was completed quickly but when I went to pick it up I had a hard time getting anyone in the service department to even look up or acknowledge I was there. I finally picked but when I went to pick it up I had a hard time getting anyone in the service department to even look up or acknowledge I was there. I finally picked up my truck and drove to the nearest gas station and it did not sound like it should, come to find out they had never installed the air cleaner cover. My 8 year old is smart enough to know that if you take something off, then you should try and put it back, but after $1200 in repairs these guys didn't bother. Picked up truck and it was dirty they never even bothered to run it thru the wash. I won't go back... More
As a former Dean Of Students at two automotive technical As a former Dean Of Students at two automotive technical training centers, I feel qualified to comment upon the quality of a dealership. I have purc As a former Dean Of Students at two automotive technical training centers, I feel qualified to comment upon the quality of a dealership. I have purchased every one of my vehicles over the last 18 years from Tempe Chrysler Dodge and have worked exclusively with David Stanley in their service department. There was a time when I would avoid dealerships at any cost but David and Tempe Chrysler Dodge have completely changed my feelings. Whenever I visit the dealership, it's like visiting family. I would like to specially commend David Stanley, my "Service Saint" for his personable, caring and concerned care of me and my vehicles. From the shuttle van driver to the owner I give Tempe Chrysler Dodge the highest recommendation. If this rating chart had a 10 I would give them a 100! Kelly O'Rell Tempe, AZ More
I recently had several things done to my truck by the Tempe Dodge service department; new brakes, ball joints, pinion seal, crank seal. They were able to get me in quickly and the work was completed in a Tempe Dodge service department; new brakes, ball joints, pinion seal, crank seal. They were able to get me in quickly and the work was completed in a timely manner. This was a welcome change from the experiences I have had at other dealers and diesel shops in the area. The Service advisor called me before noon the day I dropped it off to let me know what needed to be done and how long it would take two days. He then called me the next day to let me know all was going well and the work would be completed on time. In past experiences at other shops simple one day repairs have turned in to multiple day repairs with out any notice to me, very frustrating. I would highly recommend the Service Department at Tempe Dodge, they really care about there customers! More
I've always had excellent service at Tempe Dodge and David Stanley is a big part of the reason why. I trust him to give me good advice and see that everything that needs to be done IS done. The excell David Stanley is a big part of the reason why. I trust him to give me good advice and see that everything that needs to be done IS done. The excellent service is what made me decide to purchase another car from Tempe Dodge in 2011. More
New jeep under warranty. Ultra simple repair of replacing a plastic hinge, became a five visit frustration. The problem was never fully fixed and the screw to hold it in sticks out and scrapes yo replacing a plastic hinge, became a five visit frustration. The problem was never fully fixed and the screw to hold it in sticks out and scrapes your hand every time you close the top, oh and the screw is in crooked. The service agent was no help at all and was bothered by my frustrations with his company's ineptitude. "Well we will get right back to you if there are any recalls on this screw." he told me...it's a screw. I will never be back for service. Justin in sales was very knowledgeable however and the sales transaction was very smooth. P.S. The first time it was "fixed" I was able to pull the whole hinge and top out (it was not screwed in) of the socket which was a dangerous had it happened while I was driving. More
We purchased our 2001 Grand Caravan new from Tempe Dodge. We have always had the van serviced at Tempe Dodge and would never think to take it anywhere else. The service that we have received over the years h We have always had the van serviced at Tempe Dodge and would never think to take it anywhere else. The service that we have received over the years has always been outstanding. David Stanley has always given us VIP treatment whether it was for required maintenance or emergency repairs. When the time comes to purchase another vehicle, we will definitely be returning to Tempe Dodge! More
I'm so glad that I randomly selected my service adviser David Stanley the first time I set up service after purchasing my '07 Dodge Magnum. It is always a pleasure to see him which makes it easier to get David Stanley the first time I set up service after purchasing my '07 Dodge Magnum. It is always a pleasure to see him which makes it easier to get my service completed when I should. David has also helped me when I was stranded recently. He was so helpful in a very stressful situation and made it tolerable. I will continue to visit Tempe Dodge as long as David is there to greet me! More