Terre Haute Chevrolet

First Car Buying Experience Today, I purchased my very first car (through a dealership with financing and payments) and Chevrolet made the experience as painless as possible. Fr Today, I purchased my very first car (through a dealership with financing and payments) and Chevrolet made the experience as painless as possible. From the second that we stepped onto the lot, Jack, the General Manager, made me feel comfortable and was very attentive to my needs. I liked him instantly and I truly feel like him and Mary, the sales associate that helped with the closings, gave me the very best deal possible. As a young first time buyer without much credit history, I was pleased to be able to walk away with a manageable payment and a quality car that will last me well into the future. More

Outstanding service My sister and I both went in a purchased a car each. City Burger was outstanding. He was helpful and I found the perfect car. I would highly recommend My sister and I both went in a purchased a car each. City Burger was outstanding. He was helpful and I found the perfect car. I would highly recommend going in and asking for him. :) More

Service Took my 2012 Chevy Silverado in to have a wheel sensor changed on the driver's side rear. A week before this one of the service personnel told me that Took my 2012 Chevy Silverado in to have a wheel sensor changed on the driver's side rear. A week before this one of the service personnel told me that the sensor was bad and that it would take about 20 minutes to change it and would be under $100.00. After 2 hours I went to check to see what was taking so long. I find out that the one that started to work on it had left because his shift was up. They had to get someone else to work on it. I look over and they have the right rear tire off. Come to find out they replaced that good sensor. They told me that I was going to get a free sensor. After some discussion they take that tire back over to the bench, you be the judge of what they were doing. They brought the right rear tire back over and put it back on and proceeded to fix the left rear. At this time it was 2.5 hours. They got that tire done and then decided that they had to use the computer to relearn the tire pressures for all the tires. By this time we were going on 3 hours. They did not charge me labor and told me I got a new sensor in the right rear. They did charge me $98.00 for a new sensor. I left the dealer and drove about 5 miles and noticed that the drivers side vents were pushing out very hot air and the passenger's side was putting out very cold air. I turned around and took lit back only for them to tell me that they had nothing to do with that and that the actuators stick on them causing it to do that. Everything on this truck is computerized! More

Price Gouging, Terrible Service This dealership charged us $366 for a part that can be purchased factory direct for 196.05 with free shipping. That was before their $139.50 installat This dealership charged us $366 for a part that can be purchased factory direct for 196.05 with free shipping. That was before their $139.50 installation fee. When I attempted to check on the status of my car, I was kept on hold for nearly thirty minutes and transferred at least five times to people who could not be bothered to either walk two minutes to the service area and back or ask someone else to make the journey. I am glad we insisted on having them only fix that one part. We later learned that the $1200 they wanted to fix the suspension was being quoted at $500 by other local, professional service shops, who we will be using instead and in the future. Terrible service and price gouging. Stay away from this dealership. More

terrible customer service! go somewhere else They say the only guy who knows anything about my vehicle is at lunch!! Was suppose to be done several hours ago! Terrible customer service in the ser They say the only guy who knows anything about my vehicle is at lunch!! Was suppose to be done several hours ago! Terrible customer service in the service dept!! More

Terrible repair service Took my 1990 corvette in on 6/15/15 to fix seat belt light staying on, horn not working properly and to replace broken side light. Sidelight was repla Took my 1990 corvette in on 6/15/15 to fix seat belt light staying on, horn not working properly and to replace broken side light. Sidelight was replaced. I was told seat belt light was fixed, parts needed to be ordered for the horn. Picked up the car until parts were in for the horn. I discovered Seat belt light was still on and 3 new problems I didn't have when I took the car to them. gear indicator slide was not attached to the gear shift and my passenger side head light would not pop up. I discovered the head light was hitting the horn that was reinstalled incorrectly causing the head light to hit it. Also, my radio no longer worked. In response to my complaint I was told their best technician had worked on my car. I was told to bring the car back in. I have declined to do that since their best technician not only did not fix all the problems but also created new ones. Really, their best technician. Who would take their car back to them after that statement? More

94 corvette Great group. From talking on the phone to walking in the door they went above and beyond. Salesmen was knowledgeable about vehicle. Everyone in th Great group. From talking on the phone to walking in the door they went above and beyond. Salesmen was knowledgeable about vehicle. Everyone in the dealership did there best to make you feel at home. If I need another vehicle I will start here. More

06 Ford King Ranch great service and got a great deal on my pickup i bought and will be making referrals to other friends and family. The salesman Jerry Lucas was a gre great service and got a great deal on my pickup i bought and will be making referrals to other friends and family. The salesman Jerry Lucas was a great guy to deal with and got the whole process done quickly i will also recommend him also. More

mazda cx-7 is awesome!!! this was the first time getting a vehicle at this dealership. i have nothing but good things to say about everyone. josh and Ernie in sales was nice, this was the first time getting a vehicle at this dealership. i have nothing but good things to say about everyone. josh and Ernie in sales was nice, very professional, and because of them and the rest of the team we got to roll away in a sweet ride!!!! we appreciate everything u all do!!!!!Thanks!!!!!!! More

Lied to make vehicle trade I had asked that xenon lighting be installed on a car I was buying from dealership.I would`nt finish the deal unless they did this! They agreed.In wri I had asked that xenon lighting be installed on a car I was buying from dealership.I would`nt finish the deal unless they did this! They agreed.In writing. So instead of the xenon lighting I thought I was getting I got a very bright white light bulb! They placed a xenon bulb in a haligen lighting system and called it xenon lighting!! That`s like putting a helicopter in a car and calling it a helicopter!!! This dealership knew that by placing a xenon bulb in a haligen system would not give me the xenon lighting I had asked for! But by doing this they spent 50.00 instead of the 900.00 or so it would have cost them to do it right! They say they can get by with this because the written agreement did not specify HID xenon,knowing the whole time that the xenon bulb in a haligen system would`nt give me the look I wanted. They won`t get away with this because I`m pursuing this now on principle,not because of money.I can easily have the xenon lighting installed at my own expense.No problem.But when principle is involved..right will over come wrong every time!! All I can say to this dealership...I`m not going away until you honor your part of our deal.PERIOD! More