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Terry Henricks Chrysler Dodge Jeep RAM

Archbold, OH

4.6
980 Reviews

1935 S Defiance St

Archbold, OH

43502

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980 Reviews of Terry Henricks Chrysler Dodge Jeep RAM

February 11, 2021

We found a Grand Cherokee on line that looked like it might fit our needs. Michael Gruen found it, covered options and showed us comparable models. He was knowledgeable, professional and friendly. We are More

by budndawn
Recommend Dealer
Yes
Employees Worked With
Michael Gruen
Feb 15, 2021 -

Terry Henricks Chrysler Dodge Jeep RAM responded

We are so happy to read such a great review about Terry Henricks Chrysler Dodge Jeep Ram! Feel free to reach out to us if you need anything. Have a wonderful day.

January 01, 2021

Michael helped me with the purchase of a Pacifica. He was very knowledgeable about the car and all the options. Integrity is a word I would use to describe this dealership and Michael Gruen. They made the pr More

by Tebow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Gruen
Jan 05, 2021 -

Terry Henricks Chrysler Dodge Jeep RAM responded

Hello Tebow, thanks for sharing your recent service experience with us. It is great to hear our staff member Michael was knowledgeable and pleasant to work with. We hope to see you soon!

December 29, 2020

Very helpful and knowledgeable went out of his way to help me on Finding the right vehicle .. and options I was looking for .. I have always had a good experience at Hendricks . Sincerly, Jim Gillen More

by Jimbo
Recommend Dealer
Yes
Employees Worked With
Bryan Henricks, Matt Kryder, Andy Downing
Dec 30, 2020 -

Terry Henricks Chrysler Dodge Jeep RAM responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 22, 2020

Josh Jones was so kind and knowledgeable about the vehicle we came to test drive! He is a 5 star employee! I would recommend going and seeing Josh, he will find you the vehicle you need! More

by amanda1378
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Jones
Dec 24, 2020 -

Terry Henricks Chrysler Dodge Jeep RAM responded

Hi, thank you for your kind review; we are happy to pass along your comments to Josh here at Terry Henricks Chrysler Dodge Jeep Ram! We hope to be of service to you again in the future. Best wishes, Terry Henricks Chrysler Dodge Jeep Ram.

December 01, 2020

Coming here was the worst mistake I have made. One of the salesman was rude, did not communicate properly, and just felt really out of place. And it’s been almost 2 months since I bought my vehicle And I am More

by Taylor99logan06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryan Henricks, Tyson Schnitkey
Dec 28, 2020 -

Terry Henricks Chrysler Dodge Jeep RAM responded

Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Please reach out to us at (419) 445-2576 when you can so we can address this situation directly. Thank you and have a great day.

November 16, 2020

I stopped in a drove 2 Jeeps. Tyson Schmitkey answered all my question and got my car appraised quickly. They offered me a great price for my car and for the new one. I did decide to wait for now, I can More

by m_garcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyson Schnitkey
Nov 25, 2020 -

Terry Henricks Chrysler Dodge Jeep RAM responded

Hello, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day!

October 03, 2020

I have drivenJeeps for 30 years and always with Terry Henricks. The in staff in the service department is why I buy jeeps. I recently purchased a used compass. Carter was the salesperson and was very p More

by 9milsy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carter , Caleb Jones, Bryan Henricks, Tyler Porter, Matt Kryder
Oct 07, 2020 -

Terry Henricks Chrysler Dodge Jeep RAM responded

Hello, thank you again for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope you have a great day!

September 16, 2020

Great quality of the Jeep we purchased. Our salesmen (Michael) was amazing! He was pleasant, incredibly informative and helped us every step of the way! More

by cjmyers01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Gruen
Sep 17, 2020 -

Terry Henricks Chrysler Dodge Jeep RAM responded

Congratulations on your new vehicle! We're glad to hear Michael delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 15, 2020

I was in the market for a Jeep Wrangler. I traveled from Fort Wayne, and my salesman, Alex Zimmerman was very helpful in the emails leading up to my visit. Long story short, I did not purchase a vehicle the More

by jhorning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Zimmerman, Alex Zimmerman
Sep 17, 2020 -

Terry Henricks Chrysler Dodge Jeep RAM responded

Hello, we're so happy we were able to help you out! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Terry Henricks Chrysler Dodge Jeep Ram! Take care!

August 08, 2020

Out of state purchaser I had recently purchased a 2007 Toyota Solara (convertible Camry) that was low mileage garage kept and maintained in near new condition.. It was rear More

by Luckyguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyson Schnitkey
Aug 11, 2020 -

Terry Henricks Chrysler Dodge Jeep RAM responded

Congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!