
Terry Henricks Chrysler Dodge Jeep RAM
Archbold, OH

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980 Reviews of Terry Henricks Chrysler Dodge Jeep RAM
Love Terry Henricks CDJ The people at Terry Henricks CDJ are like family. They are caring, kind, and helpful. The purchase of my dream truck went smoothly and quickly. Dou The people at Terry Henricks CDJ are like family. They are caring, kind, and helpful. The purchase of my dream truck went smoothly and quickly. Doug Rupp was our salesman and did an excellent job! I highly recommend him. Terry Henricks CDJ is the only dealership we will deal with for sales and service. More

Fast and easy Went in to the dealership a few time looking for a newer vehicle and this time I decided to buy and they were fast and friendly in helping me purchase Went in to the dealership a few time looking for a newer vehicle and this time I decided to buy and they were fast and friendly in helping me purchase my first vehicle. More
Tell your friends and family! The staff has earned a lifelong customer here. I've had a very good experience with these folks. They are straightforward and tell you the way it i The staff has earned a lifelong customer here. I've had a very good experience with these folks. They are straightforward and tell you the way it is. No smoke and mirrors here! Austin and Jake worked together on a deal for me that was very reasonable. I would highly recommend the trip out to see them. Oh and thanks Pete for putting me in touch with them. More
Great Dealership, Great Prices, Great Service! I had a great experience purchasing our 2016 Ram from Terry Henricks. Easy to work with, great services, prices, and people. I highly recommend them I had a great experience purchasing our 2016 Ram from Terry Henricks. Easy to work with, great services, prices, and people. I highly recommend them! More

Quick and easy. Very easy to work with. Friendly and thorough. We have bought many cars from this dealer. My children have purchased vehicles from this dealer too. Ou Very easy to work with. Friendly and thorough. We have bought many cars from this dealer. My children have purchased vehicles from this dealer too. Our go to place. More

Great Experience! We did our homework online prior to visiting the dealership which enabled us to do business start to finish in one day! The team worked well, a littl We did our homework online prior to visiting the dealership which enabled us to do business start to finish in one day! The team worked well, a little confusing at first on who was going to handle our purchase. More

Andy was great! We were appreciative that Andy was not pushy...he allowed us to go home and think about the car. We liked the relaxed atmosphere. We were also pleasa We were appreciative that Andy was not pushy...he allowed us to go home and think about the car. We liked the relaxed atmosphere. We were also pleasantly surprised to receive a complimentary coupon for an oil change. More
Excellent "Non-Pushy" Service- HIGHLY recommended I am always skeptical about dealing with salespeople but the experience I had a Terry Henricks was phenomenal. First, ask for Josh Jones! Josh was I am always skeptical about dealing with salespeople but the experience I had a Terry Henricks was phenomenal. First, ask for Josh Jones! Josh was easy to work with, made himself available at all hours of the day and night for questions and concerns and most importantly- treated us with respect as human beings, never once did we feel like a pawn in a sales pitch. Josh was very knowledgeable about our vehicle which leads me to believe that he either researched it beforehand or just knows a lot about cars/vans in general. Before our drive he sat with us in the vehicle and ran through all of the buttons and functions (which was a lot considering it has steering wheel controls and a touch screen with numerous features) as well as answered any "pre-drive" questions. He then rode with us on our drive, answering questions that came up and prompting us to check various elements of the vehicle that we would have otherwise not thought of like turn radius, high mph brake system, etc. He also walked us around the vehicle and made sure all of the seats, doors, buttons were functioning properly and made note of the concerns we had, looked into them and answered everything we asked. He was a joy to work with during our experience. Matt worked with us in financing and he as well took more time than expected explaining every detail of our financing and helping us to choose the option that worked best for our family- even though it was not the option that would have made him or the bank the most money. He was personable and a joy to work with as well. There was a woman in sales, Sarah, who was especially friendly and we a couple of nice "normal" conversations while I was awaiting my vehicle; based on our limited interaction I would easily recommend her as well. The dealership was clean and every single person we passed said hello to us and asked if we needed help in any way. After purchasing the vehicle I noticed a few quirks at higher speeds that I didn't reach during the test drive (note: if you drive 75-80 on a normal basis then drive 75-80 during the test drive as well!) so I reached out to Josh and the dealership addressed my concerns and fixed my vehicle free of charge almost a week after ownership. The fix was simple but still I was blown away that they agreed to fix it, no questions asked and no haggling. The only issue I had was that while linking our vehicle to a secondary key fab the first fab became unusable and we didn't realize it until a week after being home. I never called them and asked for them to fix it because they have done so much for us already but have to believe that they would have if I asked. I would easily recommend this company to anyone looking to purchase a vehicle. I live one hour away and it was easily worth the drive to work with them. More

LOVE my car! Sarah found exactly what I was looking for. She went out of her way to make my car-buying experience as smooth as possible. Terry Henricks ROCKS! Eve Sarah found exactly what I was looking for. She went out of her way to make my car-buying experience as smooth as possible. Terry Henricks ROCKS! Everyone was great. More

Chevy Trailblazer Been quite awhile since purchased a vehicle from a dealership and Sarah was helpful from first looking at a vehicle to the final touches of putting on Been quite awhile since purchased a vehicle from a dealership and Sarah was helpful from first looking at a vehicle to the final touches of putting on temporary tag and handing me the keys. Will keep Henricks in mind for future vehicles and maybe she could hand me the keys to a new vehicle then More