
Terry Henricks Chrysler Dodge Jeep RAM
Archbold, OH

Filter Reviews by Keyword
By Type
980 Reviews of Terry Henricks Chrysler Dodge Jeep RAM
Wonderful people We worked with Dugan and he was amazing he answered all our questions and walked through all the new features of our new dodge! Everyone was very frie We worked with Dugan and he was amazing he answered all our questions and walked through all the new features of our new dodge! Everyone was very friendly and made sure we had a great experience! More
Great 1st time experience Friendly staff. Josh Jones was easy to work with. I told him my price for the car and trade in and he made it work. No hassle just very smooth. It was Friendly staff. Josh Jones was easy to work with. I told him my price for the car and trade in and he made it work. No hassle just very smooth. It was quick, efficient and were very accommodating. More

Pleased with the dealership and the lightly used van. Tyson at Terry Henricks was very helpful in getting the deal closed. We were able to finalize things and drive home that night, they stayed open late Tyson at Terry Henricks was very helpful in getting the deal closed. We were able to finalize things and drive home that night, they stayed open late to get the deal completed. More

Great time had by all Everyone was very helpful and considerate of our needs. This is our second purchase at Terry Hendricks. We will definitely remember them if we need a Everyone was very helpful and considerate of our needs. This is our second purchase at Terry Hendricks. We will definitely remember them if we need a car in the future. Tyson and everyone else we dealt with were just great. Larry Conrad More

Great service Great experience from everyone at this dealership. Will pass on the word of getting your next vehicle at Terry Hendricks. Thank you for the profession Great experience from everyone at this dealership. Will pass on the word of getting your next vehicle at Terry Hendricks. Thank you for the professional and friendly staff. More
Life savers! I purchased my Wrangler from one of the big dealerships up in Toledo. A month after I got the Jeep a support pole for the roof snapped. I contacted th I purchased my Wrangler from one of the big dealerships up in Toledo. A month after I got the Jeep a support pole for the roof snapped. I contacted the dealership in Toledo and was told they didn't think it would be covered under warranty and that maybe I should "find a dealership closer to me." I told them I wanted it serviced at the same place I bought the Jeep. I was told that "a manager would have to make the decision on if it would be covered under warranty and they don't work on Saturdays." Obviously they had sold me the Jeep and no longer cared about my business. My wife got a hold of Terry Henricks and they got me in instantly. Mike in service department was incredible. He told me not to worry about a thing. He'd get the part ordered and guaranteed me he would get it covered under warranty (he did). Ben was also awesome. Nicest guys in the business. This will be my one and only Jeep dealer going forward. I learned from my mistake. I only wish I'd come to Terry Henricks from the very beginning. Thank you both Mike and Ben for all you did for me. I won't forget it. More
.Jeep Cherokee Tyson was very patient and very helpful. We had to wait awhile for the finance person which made it kind of late till we got out of there. Happy with Tyson was very patient and very helpful. We had to wait awhile for the finance person which made it kind of late till we got out of there. Happy with our vehicle. More
Great deal Doug R was very helpful!! He had everything ready for us when we got there. Matt had all of our paper work ready and that was awesome!! Doug R was very helpful!! He had everything ready for us when we got there. Matt had all of our paper work ready and that was awesome!! More
Great customer service, The service was great. Tyson made me feel very comfortable. He answered all my questions and as far as Tyson was concerned there were no dumb quest The service was great. Tyson made me feel very comfortable. He answered all my questions and as far as Tyson was concerned there were no dumb questions. There was no pressure to purchase. I was able to test drive several vehicle and take my time. It was a busy time of the day but everyone from the Loan staff to the Service staff made sure we were taken care of. Thank you very much! Chad Henricks, Great Job! Looking for the right lending institution and helping me with all paper work! More

Great Customer Serive Customer service was great, it was low pressure and up front with pricing. Sales rep was very polite and helpful and knowledgeable. Would defiantly re Customer service was great, it was low pressure and up front with pricing. Sales rep was very polite and helpful and knowledgeable. Would defiantly recommend this dealership. More