
Terry Labonte Chevrolet
Greensboro, NC
Filter Reviews by Keyword
By Type
Showing 505 reviews
I bought a new 2021 Blazer from Terry Labonte Chevrolet. The AC compressor broke while I was out of town, 4 hours away in SC, which resulted in it being towed to a Chevrolet dealer there for repairs. Unfort The AC compressor broke while I was out of town, 4 hours away in SC, which resulted in it being towed to a Chevrolet dealer there for repairs. Unfortunately, I had to leave before the repair was completed, but Gene was there for me every step of the way. He arranged for me to pick up a rental upon my return home and has arranged for my Blazer to return home as well!! Gene and the service department at Terry Labonte is TOP NOTCH!! More
Marcus Mitchell was absolutely amazing! After a not-so-great experience at another dealership, my husband and I were honestly hesitant about starting the car-buying process again. But as After a not-so-great experience at another dealership, my husband and I were honestly hesitant about starting the car-buying process again. But as soon as we arrived at Terry Labonte Chevrolet, Marcus completely changed the tone of our experience. He was knowledgeable, professional, and genuinely cared about making sure we were comfortable and informed every step of the way. He didn’t rush us or pressure us — he took the time to answer every question and made sure we were confident in our purchase. We are loving our new vehicle, and I can’t thank Marcus enough for his help. He even followed up with an offer to go over the car’s technology again to make sure we understand everything. If you’re looking to buy a car and want someone who truly values customer service, go see Marcus Mitchell! Highly recommend! — Tamiko Baxter-Tomlin More
Got a 2018 Silverado 100,000 miles on it and 3 months later lifters go bad. Take in in shop lucky they have me a pitiful 3 month warranty but had to bring it in for $8,600 worth of work. Let alone said I later lifters go bad. Take in in shop lucky they have me a pitiful 3 month warranty but had to bring it in for $8,600 worth of work. Let alone said I was approved and let me drive the truck off the lot to call me 30 days later to say they needed more paperwork, basically gave me the run around. Fast forward 2 and a half years later same issue lifters go bad and they don't want to do anything about it. I wouldn't recommend anyone to even step foot in the place. They sold me a bad vehicle and now I'm out of work and thinking of a way to one replace the engine or come up with a way to get a new truck. The salesman was horrible and so are the service department employees. Horrible place to purchase a vehicle and a bunch of push over employees and horrible service mechanics. More
I had a bad experience. I felt that they were using Bait and Switch Tactics by using a lower priced demo vehicle that they weren't going to sell just to get you in the build I felt that they were using Bait and Switch Tactics by using a lower priced demo vehicle that they weren't going to sell just to get you in the building. So, upscale to a more expensive vehicle. Then they added $1500 for LoJack, $200 for Nitrogen and $400 for Oil Changes. These were non negotiable items that are financed in to your payment. If you have good credit, go elsewhere. More
Thry advertise a price for a new car online, which makes them seem cheaper than other dealers, but when you call, they tell you that the price doesnt include 4k in add ons... which cant be removed. Cheesy. them seem cheaper than other dealers, but when you call, they tell you that the price doesnt include 4k in add ons... which cant be removed. Cheesy. Just advertise the car with the add ons it has. That's almost 10% of msrp. If they are this shady so early in the process, watch out latter on. More
I had an absolutely outstanding experience at Terry Labonte Chevrolet, and it was all thanks to Paul Reed! From the moment I walked in, Paul made the entire car-buying process smooth, stress-free, and Labonte Chevrolet, and it was all thanks to Paul Reed! From the moment I walked in, Paul made the entire car-buying process smooth, stress-free, and even enjoyable. He was incredibly knowledgeable, listened to exactly what I was looking for, and went above and beyond to find the perfect vehicle for me. Paul’s professionalism, honesty, and genuine care for his customers truly set him apart. He answered all of my questions with patience and transparency, and I never once felt pressured or rushed. It’s clear he takes great pride in providing top-tier service, and it shows in every interaction. If you’re looking for a dealership that values its customers and a salesperson who treats you like family, ask for Paul Reed at Terry Labonte Chevrolet. I couldn’t be happier with my purchase and the experience. Highly recommend! More