Terry Labonte Chevrolet

My service this time was good. While I was there, I asked about the previous visit, which was for the car refusing to shift into gear (stuck in Neutral or Park and wouldn't shut While I was there, I asked about the previous visit, which was for the car refusing to shift into gear (stuck in Neutral or Park and wouldn't shut off). I asked if anyone else had reported the same problem, and I was told lots of GM cars had the same issue. Apparently, I was one of the (un)lucky ones to be hit with the issue first. They couldn't reproduce the issue, so they returned the car to me. I asked about having it fixed so I wouldn't be stuck somewhere again, and was essentially told I would have to wait for it to happen again before they would fix the issue. It seems ridiculous that I would have to wait until I was stranded somewhere (and next time I'll take a video of the error) before I could have the car towed in again and fixed, since I already reported this now known defect. More

Super friendly and knowledgeable staff. Lisa and Joey were both instrumental in making the sales process smooth and easy. Nothing but positive energy from the entire sales crew. It was an e Lisa and Joey were both instrumental in making the sales process smooth and easy. Nothing but positive energy from the entire sales crew. It was an easy process and would gladly recommend them to anyone looking to purchase. More

Matthew was my Service advisor and was very attentive and explained what services they were providing and how long it should take. I was very pleased with service start to finish. explained what services they were providing and how long it should take. I was very pleased with service start to finish. More

Doug was very pleasant and helpful! Excellent customer service! He was so well spoken and knowledgeable in answering my questions. Excellent customer service! He was so well spoken and knowledgeable in answering my questions. More

Ashlie help me with my Truck to be Service! HER CUSTOMER SERVICE IS EXCELLENT I GIVE HER 10 STARS!! AGAIN THANK YOU SO MUCH!!!! HER CUSTOMER SERVICE IS EXCELLENT I GIVE HER 10 STARS!! AGAIN THANK YOU SO MUCH!!!! More

I received outstanding service one would expect from a Hendrick affiliated shop. I received an outstanding four wheel alignment on my Corvette, the whole experience was super easy and fast. They took grea Hendrick affiliated shop. I received an outstanding four wheel alignment on my Corvette, the whole experience was super easy and fast. They took great care of my Corvette and even sent me an inspection review video of everything under body related. More

My experience with Jakob has been a great. He has been the best salesperson that I have ever met. He makes you feel at home. I know buying isn’t the easiest thing to deal with but he knew how He has been the best salesperson that I have ever met. He makes you feel at home. I know buying isn’t the easiest thing to deal with but he knew how to calm us down and make the experience worth it. I would highly recommend him to all. More

New vehicle 1st oil change service appointment was easy in and out on time and performed in a professional manner. in and out on time and performed in a professional manner. More

Zack was so helpful in getting us into our new car. He made it seamless and overall very easy. He made it seamless and overall very easy. More

Dishonest pricing - jacks up the pricing with LoJack and Ceramic coating add ons, advertises discounts but is very difficult with negotiations and tries to bait and switch. Basically because they jack the p Ceramic coating add ons, advertises discounts but is very difficult with negotiations and tries to bait and switch. Basically because they jack the price up with add-ons, it makes you feel good about getting a deal when they take them off. Vehicle was certified pre-owned with a 172 point inspection but had a broken driver's a/c vent. They did not charge the EV vehicle we were interested in despite knowing we were coming from out of town. Finance person and general manager were good to work with, otherwise I feel this is a typical dealer so beware of pricing and unnecessary add-ons. More