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Terry Labonte Chevrolet

Greensboro, NC

4.8
507 Reviews

1401 Bridford Parkway

Greensboro, NC

27407

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Showing 507 reviews

December 06, 2021

I had my SUV worked on and they were very helpful. I’ll be back for sure! More

by ABB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
Dec 08, 2021 -

Terry Labonte Chevrolet responded

Abb, thank you for your kind review; we are happy to pass along your comments to the team here at Terry Labonte Chevrolet!

December 06, 2021

Great customer service! Very friendly and knowledgeable! everyone goes out of their way to satisfy their customers. More

by Tonieb1983
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Barnett
Dec 08, 2021 -

Terry Labonte Chevrolet responded

Tonieb1983, it's experiences like yours that really keep us motivated!

November 09, 2021

Great dealership everyone was honest and eager to help especially mr. Mackenzie I would recommend Terry Labonte to all of my friends More

by barbara.graves9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Rod McKenzie
Nov 16, 2021 -

Terry Labonte Chevrolet responded

Barbara.graves9, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

October 24, 2021

INCREDIBLY DISHONEST & UNTRUSTWORTHY BUSINESS! Brought my SUV in for a quote, and turned down their initial offers. The lady in sales (Alicia) called me for weeks, and finally told me they'd honor KBB value. More

by Super_K248
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alicia
Oct 25, 2021 -

Terry Labonte Chevrolet responded

Kathleen, we are truly sorry this was not a pleasant and smooth experience for you. The KBB Instant Cash Offer works best when it has the most accurate details about your vehicles condition. In this case it appears there were some disparities between the data submitted and the actual condition of the vehicle. Your appraisal has been escalated to the General Manager. Our team will reach out shortly to resolve the issue. We hope we can work together for a good solution.

October 14, 2021

I came in to have some work done on my truck, they was fast professional. It was a pleasure to work with Jimmy and Eric. More

by Charles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Soto and Eric Hendren
Oct 19, 2021 -

Terry Labonte Chevrolet responded

Charles, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Terry Labonte Chevrolet.

October 13, 2021

Best place to have my car serviced. Knowledgeable and courteous service personnel. I always get spoken to by several sales staff every time I visit and they are all nice and not pushy. Will definitely bu More

by Sethman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Soto
Oct 19, 2021 -

Terry Labonte Chevrolet responded

Hi Sethman, thank you so much for your positive comments about Terry Labonte Chevrolet!

October 06, 2021

I live 4 hrs from the dealership and worked a price out over the phone to purchase a Suburban. After taking my credit app and running it, I was told they couldn't hold the vehicle until I could make it dow More

by mark.case44
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Brian, Gene
Oct 12, 2021 -

Terry Labonte Chevrolet responded

Hi Mark.case44, we appreciate your honest feedback, as we are always looking for ways to improve.

August 12, 2021

Purchased and serviced 3 vehicles in the last 4 years. I wouldn't go anywhere else. The Hendrick warranty is unbeatable! I will not shop or service anywhere else! More

by Thomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Lemmons
Aug 16, 2021 -

Terry Labonte Chevrolet responded

Thomas, thank you for the high star rating! We're looking forward to your next visit with us!

August 12, 2021

Very helpful in service! I also appreciate their help and ability to explain things to me. They also gave me updates. I really appreciate it. More

by ABB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy
Aug 16, 2021 -

Terry Labonte Chevrolet responded

Abb, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Terry Labonte Chevrolet.

August 09, 2021

Scott Sensebaugh is a Service Consultant at Terry Labonte Chevrolet. He is super friendly and very helpful! I went in for my first oil change and purchased some paint touch up for my Chevrolet Equinox. Aft More

by ddurham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sensebaugh
Aug 16, 2021 -

Terry Labonte Chevrolet responded

D, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Aug 16, 2021 -

ddurham responded

My Pleasure!

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