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Terry Labonte Chevrolet

Greensboro, NC

4.8
512 Reviews

1401 Bridford Parkway

Greensboro, NC

27407

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Showing 512 reviews

February 20, 2021

RACIST RACIST RACIST...I GUESS THIS IS HOW HENDRICK HANDLES THEIR BUSINESS. We had a very uncooperative guy who saw my brown face and immediately had no customer service. The price was good so my racia More

by Just Want to be treated fairly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can't Remember
Feb 26, 2021 -

Terry Labonte Chevrolet responded

Towin Stuff, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please reach out to us at (704) 733-7451 so we may assist you in moving forward towards a resolution.

February 14, 2021

I messaged Terry Labonte Chevrolet about a used 2018 Chevrolet Camaro they had on their website. After having both verbal and text exchanges, I was assured that the car was on the lot and for sale. I sc More

by Jon Taylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sheren
Apr 13, 2021 -

Terry Labonte Chevrolet responded

Jon Taylor, We always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, we would like the opportunity to address your concerns. Please reach out to our General Sales Manager Matt Murphy directly at (336) 335-1247 when you have a chance. Thank you, and we look forward to hearing from you.

February 14, 2021

One of the more slimy dealerships of NC. Actually wasted a half a day of vacation and several hours of my life that I will never get back. Did the bait and switch on me after I drove 1.5 hours each way ther More

by Auto_Expert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Several all the way from the GM down.
Feb 15, 2021 -

Terry Labonte Chevrolet responded

We are disappointed to hear that you did not have a more positive experience with us at Terry Labonte Chevrolet. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (336) 447-1535 so we can work towards a resolution. We look forward to hearing from you.

February 06, 2021

Spoke with a Kreg Trexler on a Silverado they had listed online for 33k and change. Couldnt get the price confirmed at all for some reason even after asking several times. Then when I asked if they hono More

by matt1480
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kreg Trexler
Apr 13, 2021 -

Terry Labonte Chevrolet responded

We appreciate you taking time to leave us a review and would love the opportunity to discuss your experience further. We would like the opportunity to address your concerns. Please reach out to our General Sales Manager Matt Murphy directly at (336) 335-1247 when you have a chance. Thank you, and we look forward to hearing from you.

Sep 09, 2021 -

matt1480 responded

Appreciate the standard response to a bad experience. However I found a vehicle elsewhere already and after talking to kreg I have no intention on n calling your dealership again.

January 26, 2021

Not so good when it comes to repairing vehicles. Had bumper repair in contract. Tried to repair twice and bumper still not level and now plastic covering is loose where body shop manipulated it to try a More

by Shelley Lawson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marvin Bennett, Sales Manager (possibly Ryan, unsure of name).
Jan 27, 2021 -

Terry Labonte Chevrolet responded

Shelley Lawson, we truly appreciate your honest feedback. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (336) 447-1535.

January 22, 2021

Eddie Hernadez is the best!Very pleased with my purchase l highly recommended. Everybody was really friendly and the have a big selection of cars More

by Maria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Hernadez
Jan 22, 2021 -

Terry Labonte Chevrolet responded

Maria, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Terry Labonte Chevrolet

January 08, 2021

It was a great experience shopping here, Eddie was really helpful, patient and cared for my ineterest, he offered me different options and explained me all the details of the purchase and the paperwork. The More

by Uriel A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Hernandez
Jan 11, 2021 -

Terry Labonte Chevrolet responded

Uriel A, we're happy you found our staff to be so supportive during your experience here at Terry Labonte Chevrolet. We look forward to your next visit! Take care!

January 06, 2021

I found a new Colorado online at their dealership, called and started negotiation. Put together a deal for my trade quickly, got financing offer and closed deal by phone. Picked up vehicle that evening. More

by pappajonc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Hernandez
Jan 07, 2021 -

Terry Labonte Chevrolet responded

Pappajonc, thank you for sharing your positive experience! Thank you so much again for your feedback! We hope you have a great day!

December 16, 2020

My salesman, Moises Sosa, is the cream of the crop! I bought my first new vehicle in years, and Moises made it the best experience! I will continue to refer everyone I know to Terry Labonte Chevrolet and More

by scox
Recommend Dealer
Yes
Employees Worked With
Moises Sosa
Dec 22, 2020 -

Terry Labonte Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 16, 2020

Huge inventory. Very friendly and helpful staff. Was able to offer a great trade in value. Overall just a great experience and the customer service was unreal. Highly recommend Terry Labonte Chevrolet More

by lancebrns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene
Dec 22, 2020 -

Terry Labonte Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We do hope we can be of assistance in the future. Take care!

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