
Terry Labonte Chevrolet
Greensboro, NC
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Spoke with a Kreg Trexler on a Silverado they had listed online for 33k and change. Couldnt get the price confirmed at all for some reason even after asking several times. Then when I asked if they hono online for 33k and change. Couldnt get the price confirmed at all for some reason even after asking several times. Then when I asked if they honored that price online the truck magically disappeared when the previous person I spoke to said they went out and looked at it for me lol. So either classic bait and switch or just not wanting to sell cars. But definitely know your car buying protocol before dealing with this dealership. I had financing already taken care of and told them if they can confirm this price id buy the truck now. All kreg said was “I sold one for 36k out the door the other vm day buddy” Be careful here is all I have to say. More
Not so good when it comes to repairing vehicles. Had bumper repair in contract. Tried to repair twice and bumper still not level and now plastic covering is loose where body shop manipulated it to try a bumper repair in contract. Tried to repair twice and bumper still not level and now plastic covering is loose where body shop manipulated it to try and level it. Sales manager said that's the best they could do because he doesn't want to replace bumper since he would have to redo the Carfax!! Repair means fix! If it isn't fixed, you do what is necessary to fulfill the contract. Won't waste my time again. Other areas of buying were ok but fulfilling their word is not a strength. More
Eddie Hernadez is the best!Very pleased with my purchase l highly recommended. Everybody was really friendly and the have a big selection of cars l highly recommended. Everybody was really friendly and the have a big selection of cars More
It was a great experience shopping here, Eddie was really helpful, patient and cared for my ineterest, he offered me different options and explained me all the details of the purchase and the paperwork. The helpful, patient and cared for my ineterest, he offered me different options and explained me all the details of the purchase and the paperwork. The whole process was really easy and Eddie even followed up the days later to ask how the car was. More
I found a new Colorado online at their dealership, called and started negotiation. Put together a deal for my trade quickly, got financing offer and closed deal by phone. Picked up vehicle that evening. and started negotiation. Put together a deal for my trade quickly, got financing offer and closed deal by phone. Picked up vehicle that evening. More
My salesman, Moises Sosa, is the cream of the crop! I bought my first new vehicle in years, and Moises made it the best experience! I will continue to refer everyone I know to Terry Labonte Chevrolet and bought my first new vehicle in years, and Moises made it the best experience! I will continue to refer everyone I know to Terry Labonte Chevrolet and to Moises. More
Huge inventory. Very friendly and helpful staff. Was able to offer a great trade in value. Overall just a great experience and the customer service was unreal. Highly recommend Terry Labonte Chevrolet to offer a great trade in value. Overall just a great experience and the customer service was unreal. Highly recommend Terry Labonte Chevrolet More
I have been extremely pleased with my salesperson, Harold Daines, and the dealership in helping me get the truck I desired within my budget requirements. Thanks Terry LaBonte Chevrolet! Daines, and the dealership in helping me get the truck I desired within my budget requirements. Thanks Terry LaBonte Chevrolet! More
Very please with purchase of truck. Salesman very helpful . Everyone there was very friendly. Will continue doing all my business with Terry Labonte Chevrolet. And recommend my friends to them. . Everyone there was very friendly. Will continue doing all my business with Terry Labonte Chevrolet. And recommend my friends to them. More
Called from Rick Hendrick Fayetteville NC dealership and spoke with Anas about a car that was showing in his inventory. Gave him the stock number and he said it was available. I told him I would start drivi spoke with Anas about a car that was showing in his inventory. Gave him the stock number and he said it was available. I told him I would start driving there and would arrive at 1:30pm. Drove the 2 hours drive and arrived exactly at 130pm. Gave my name and said I had an appt with Anas at 130pm. I sat down and was told by another salesman that the car was already sold. I was shocked. I asked where Anas was and told them I just drove from Fayetteville NC. Anas showed and I asked what happened, he knew I was driving from Fayetteville and said that the car got sold. I asked why didn't he call me and he said he did 2 times and got no answer. I looked thru my phone and showed him there was no missed calls or voice messages. I told him this is ridiculous and waste of my time, Anas said that things happen like this and responded there was another Avenger similar to the one I wanted and he said the salesman can show it to me and maybe get it down to my price range I needed. Anas then left me with this other guy who said that if had put a $500 deposit on the previous car this could have been avoided. I told him that Anas never mentioned ANYTHING about a security/holding deposit or I would of. The second car shown wouldn't start because the salesman said it was out of gas. He did let me sit in it. He couldn't lower the price to the range I needed, so I left and drove the 2 hours back home. I just found the whole experience rude and disappointing. The salesman Anas, when he looked up the car originally, should have mentioned the $500 deposit fee, which I would have paid, so my commute there would have had the vehicle I was interested in, at least available for me to look at. Very poor business skills of Anas. Waste of 4 hours of my day. More