Terry Labonte Chevrolet

RACIST RACIST RACIST...I GUESS THIS IS HOW HENDRICK HANDLES THEIR BUSINESS. We had a very uncooperative guy who saw my brown face and immediately had no customer service. The price was good so my racia HANDLES THEIR BUSINESS. We had a very uncooperative guy who saw my brown face and immediately had no customer service. The price was good so my racially ambiguous partner wanted to stay, but when we asked about the advertised Chevy Silverado discount and a Chevy Cash discount he not only said he didn't know about all that but they weren't gonna honor it bc they didn't have to worry about me buying a car bc 14 other ppl would be ready to buy it. BBB issued??? We went with intention to buy, 5 figure down payment and guess they didn't get the memo that #BLM... He also took the time to state he didn't care about me buying a car that he works off bulk sales, so had no intent to provide better customer service or try to offer us accessories we wanted for the mandatory 4k we were bring charged for tint we didn't want. Yes they sale a lot of cars but guess not to US! It was very clear he was waiting to sell that truck to someone that looked more like him. More

I messaged Terry Labonte Chevrolet about a used 2018 Chevrolet Camaro they had on their website. After having both verbal and text exchanges, I was assured that the car was on the lot and for sale. I sc Chevrolet Camaro they had on their website. After having both verbal and text exchanges, I was assured that the car was on the lot and for sale. I scheduled a time and proceeded to drive over 3.5 hours in snow and ice to Greensboro to see this car that was priced incredibly well and also certified pre-owned. When I got to the dealership another sales associate had to work with me as Sheren was “busy” after talking with the new advisor we found out the car was in fact SOLD and had been for quite some time. Apparently Sharen had never pulled the keys to verify that the car was in stock. Word of wise if you are looking for a new or used car stay away from this dealer as their website is apparently not up to date as well as they are willing to lie to local people as well those willing to drive from out of state saying there is a car in stock, just to tell you it isn’t there and try to get you to look at something else on the lot that isn’t even in the ball park of what you want. To make matters worse, the dealer didn’t even offer to comp gas or DEF (that I had to buy from them!!) for misleading me in driving there. Horrible dealership! More

One of the more slimy dealerships of NC. Actually wasted a half a day of vacation and several hours of my life that I will never get back. Did the bait and switch on me after I drove 1.5 hours each way ther a half a day of vacation and several hours of my life that I will never get back. Did the bait and switch on me after I drove 1.5 hours each way there. Absolute disappointment. After I was very clear with the person on the phone, when I got there the finance person told me the person I talked to mis-spoke. Should not have been my problem. Dealerships like this are why dealerships have such a stigma surrounding them. They weren’t born with this stigma, they earned it. This wound up being a good thing for me because a week later I went to Bill Black Chevy in Greensboro and not only did they have exactly what I wanted, but they beat the deal at Terry Labonte, plus gave me $2k more real money for my trade, and I was in and out with no shady business practices or dealer add-ons. Avoid Terry Labonte at all costs if you want the best deal and no shady shenanigans. Never again. More

Spoke with a Kreg Trexler on a Silverado they had listed online for 33k and change. Couldnt get the price confirmed at all for some reason even after asking several times. Then when I asked if they hono online for 33k and change. Couldnt get the price confirmed at all for some reason even after asking several times. Then when I asked if they honored that price online the truck magically disappeared when the previous person I spoke to said they went out and looked at it for me lol. So either classic bait and switch or just not wanting to sell cars. But definitely know your car buying protocol before dealing with this dealership. I had financing already taken care of and told them if they can confirm this price id buy the truck now. All kreg said was “I sold one for 36k out the door the other vm day buddy” Be careful here is all I have to say. More

Not so good when it comes to repairing vehicles. Had bumper repair in contract. Tried to repair twice and bumper still not level and now plastic covering is loose where body shop manipulated it to try a bumper repair in contract. Tried to repair twice and bumper still not level and now plastic covering is loose where body shop manipulated it to try and level it. Sales manager said that's the best they could do because he doesn't want to replace bumper since he would have to redo the Carfax!! Repair means fix! If it isn't fixed, you do what is necessary to fulfill the contract. Won't waste my time again. Other areas of buying were ok but fulfilling their word is not a strength. More

Eddie Hernadez is the best!Very pleased with my purchase l highly recommended. Everybody was really friendly and the have a big selection of cars l highly recommended. Everybody was really friendly and the have a big selection of cars More

It was a great experience shopping here, Eddie was really helpful, patient and cared for my ineterest, he offered me different options and explained me all the details of the purchase and the paperwork. The helpful, patient and cared for my ineterest, he offered me different options and explained me all the details of the purchase and the paperwork. The whole process was really easy and Eddie even followed up the days later to ask how the car was. More

I found a new Colorado online at their dealership, called and started negotiation. Put together a deal for my trade quickly, got financing offer and closed deal by phone. Picked up vehicle that evening. and started negotiation. Put together a deal for my trade quickly, got financing offer and closed deal by phone. Picked up vehicle that evening. More

My salesman, Moises Sosa, is the cream of the crop! I bought my first new vehicle in years, and Moises made it the best experience! I will continue to refer everyone I know to Terry Labonte Chevrolet and bought my first new vehicle in years, and Moises made it the best experience! I will continue to refer everyone I know to Terry Labonte Chevrolet and to Moises. More

Huge inventory. Very friendly and helpful staff. Was able to offer a great trade in value. Overall just a great experience and the customer service was unreal. Highly recommend Terry Labonte Chevrolet to offer a great trade in value. Overall just a great experience and the customer service was unreal. Highly recommend Terry Labonte Chevrolet More