Terry Labonte Chevrolet

Sales {New} Where do I start first these people {Sales,Management,Internet Sales and Management, F&I Management and Staff},.. Say that they approve people with Where do I start first these people {Sales,Management,Internet Sales and Management, F&I Management and Staff},.. Say that they approve people with very low Fico scores which they advertise all over the news media and then some to no extent at all. Which are not true,.. Next they get you set up to purchase a new automobile,.. Then they say no we cant approve you,.. Then they call you,.. call you and still call you,.. Then they don't call you for a couple of weeks,.. Then out of the blue they call you again,.. And totally act like you never been at there Dealership like asking what kind of automobile were you looking for and this and that,.. What a joke they are, Never never ever again. More

I have had several poor car buying experiences in the past so I was greatly relieved by the experience I had with TL Chevrolet. They were very responsive to my numerous emails about the truck, sent addit past so I was greatly relieved by the experience I had with TL Chevrolet. They were very responsive to my numerous emails about the truck, sent additional pictures and made the actual transaction quick and painless. The finance guy offered to discuss warranties with me but did not push the issue when I declined. More

Was very helpful gave me there best price first. Didn't have to do the back and forth like at other dealer ships. They gave us the best deal on our trade as well. I would definitely go and see Omar Didn't have to do the back and forth like at other dealer ships. They gave us the best deal on our trade as well. I would definitely go and see Omar. More

I put a deposit on a used truck and scheduled a Saturday purchase. I contacted the dealership on Thursday prior to the scheduled appointment and told them I could not make the scheduled appoint on Saturday purchase. I contacted the dealership on Thursday prior to the scheduled appointment and told them I could not make the scheduled appoint on Saturday due to a family emergency. I informed them I needed to reschedule for the following Saturday. On Tuesday I received a phone call indicating they sold the truck. Correct me if I am wrong, but isn't a deposit suppose to guarantee a purchase. I will never deal with Terry Lebonte Chevrolet agin, nor will I recommend them to anyone. More

Deceptive sales practices. They advertise vehicles at a low price which they no longer have in stock. Instead of being upfront and telling you this, they string you along in hopes of selling you something low price which they no longer have in stock. Instead of being upfront and telling you this, they string you along in hopes of selling you something else. More

Car is under warranty, had the car towed in with their preferred towing company, they could not fix the car and wanted me to pay the tow charge. Incompetent!!! preferred towing company, they could not fix the car and wanted me to pay the tow charge. Incompetent!!! More

I bought my 2013 Avalanche at LaBonte after doing quite a bit of research and pricing from several dealers. I settled on LaBonte because of their pricing, convenience and most of all their reputation. I bit of research and pricing from several dealers. I settled on LaBonte because of their pricing, convenience and most of all their reputation. I would highly recommend LaBonte to anyone looking for excellent sales assistance, quick, professoinal service and outstanding customer support. More

The sales team was helpful and I was greeted as soon as I pulled into the parking lot. Chris Cooke immediately showed us what was on the lot up front and was quick to point out that there was additional inv pulled into the parking lot. Chris Cooke immediately showed us what was on the lot up front and was quick to point out that there was additional inventory located on another portion of the lot. He showed us the models of the cars we were interested in and didn't try to push us to look at vehicles we said we weren't interested in. When I didn't like the inventory options out front, Chris immediately acquired a golf cart to transport us to the the adjacent lot to view the rest of the inventory. Once in the dealership to talk about the purchase, both Chris and Gary were receptive to our needs and requests. Once we were in the finance office with Steven Wier (I may have the spelling on the last name wrong) he was also extremely personable and professional and he worked diligently to get us the best possible financing available. Once the purchase was completed Chris gave us a tour of the service department and made sure our car was detailed and delivered to us in a timely manner. Once the care arrived from the detail shop, Chris made sure that all the safety features and lights on the car were working properly and assisted us with the OnStar system set-up. Once all the i's were dotted and the t's crossed the entire Terry Labonte sales team sent us off into the sunset with a warm goodbye, set off by the old Chicago Bulls theme music (which was an awesome touch by the way). Overall it was a pleasant buying experience and I will surely return to Terry Labonte for future purchases. More

Great deal on 2012 Corvette Grand Sport. Service is TERRIBLE. They damaged car upon delivery, painted door and has not ever been right. Transmission problem 5 weeks in service still iffy, cant fix. TERRIBLE. They damaged car upon delivery, painted door and has not ever been right. Transmission problem 5 weeks in service still iffy, cant fix. On phone to GM several times. More

I was met with enthusiasm and Todd listened to my needs. Todd was very accommodating. The entire staff at Terry Labonte Chevrolet was extremely helpful and very friendly. The selection of vehicles exceded m Todd was very accommodating. The entire staff at Terry Labonte Chevrolet was extremely helpful and very friendly. The selection of vehicles exceded my expectations!! I will highly recommend this company and its entire staff to everyone I know! The BEST car buying experience I have had in my entire life!!!!! Thank you Terry Labonte Chevrolet!!!!! More