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Terry Thompson Chevrolet - Service Center

Daphne, AL

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23 Reviews

23 Reviews of Terry Thompson Chevrolet - Service Center

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June 01, 2015

Professional This Chevrolet dealer ship should be the bench mark all other dealership what to achieve. Terry Thompson has maintained both my 2005 Trailblazer and More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cortney, Jason, Lynn
May 08, 2015

Service Dept very good Hate to see that Michelle has left but Courtney is excellent at her work. She said it would not be long with my maintenance and she was right. I have More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Councelman
April 29, 2015

Poor customer service Terrible customer service. No one will return phone calls even after involving gm customer care. Greg in the service department is rude. Have bough More

by Bammer3500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg, Jason Morris
February 27, 2015

Excellence I've used Terry Thompson for my service needs for the past 8-9 years, as long as I have lived in the area. They have always ttreated me well & taken g More

by tshoem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney
February 17, 2015

Excellent Service Department! Each visit at this Service Department, upon arrival, I have been consistantly greeted by a friendly and knowledgeable Service Writer. All of the rep More

by murphph2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynne, Michelle
February 11, 2015

Recall They took care of the latest recall on my 2014 Spark in a very timely manner. The service team was very accommodating and professional. Excellent ex More

by LynnByrne56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
xxxx
November 11, 2014

Great experience! Always enjoy taking my vehicle to Terry Thompson. I feel that I can trust them. I did business with Michelle, Courtney and Jason and they were great. More

by Jerejerdon
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Courtney, and michelle
October 15, 2014

Service department POOR SERVICE!!! Service Department did not have loaner car ready! Never call to tell me when one would be ready. After saying they would! Called them back and was tol More

by jrgimbel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Morris, Jim Payne
July 01, 2014

Great Service at Terry Thompson Chevrolet As usual, the service was great at Terry Thompson on 6/30/2014. The waiting room was comfortable and well appointed. All of the personnel were friendl More

by dianefindley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Counselman
June 21, 2014

Worst service experience ever!! Will never go to Terry Thompson for service again! Nor will I or anyone else in my family ever send people that way. Conflict of interest when the mec More

by laurablair984
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michelle and spoke with Jason