This occurred on November 28, 2020. I went there to get
some maintenance on my car. I notices 4 or more employees from this dealership walking around without a mask on. I called the attention to one of th
some maintenance on my car. I notices 4 or more employees from this dealership walking around without a mask on. I called the attention to one of the managers at this location and he apologized. Another, Manager, Frank, approached me and my mother to take our temperatures, which was a little to late at that point. However, I tried to explain to him that approx. 4 employees in the enclosed building were not only not wearing masks, but WALKING AROUND. Frank's response was he can't enforce the mask policy due to health reasons of some of the employees with asthma and COPD. If any of his employees have COPD and asthma, they are a greater risk/liability to his company during a respiratory virus outbreak and having a severe illness. His argument was ridiculous and senseless.
Not only am I making a REASONABLE request during a PANDEMIC, there is a county enforced mandate that all employees in a business setting/enclosed space wear masks. The manager's response was that of a person I do not want conduct business with, coincides with that of a child, impulsive, and reckless.
His conduct was completely unprofessional, telling me "I will pray for you," and "You're the first one to complain and say something about this." I have financed two cars at this place and was planning on financing a 3rd car. I will move my business elsewhere.
I will also be posting on google, dealerrater, and dealer. com. These people do not care about their customer's safety, NOT even their own employees for that matter. Such a shame.