Texas Auto Center

She was so helpful and easy to work with made the process so smooth I recommend her to anyone looking for a car so smooth I recommend her to anyone looking for a car More

Elizabeth made it happen as I knew she would thank you Liz for all your work Liz for all your work More

Liz made getting the vehicle a nice and way process. Great customer service 10/10. Great customer service 10/10. More

Gricelda was great! !! Quick and fast !!! Got me in and out in no time and I purchased a vehicle I wanted ! !! Quick and fast !!! Got me in and out in no time and I purchased a vehicle I wanted ! More

Gricelda was very attentive and fast. She did great. Very happy with my selection. Thank you She did great. Very happy with my selection. Thank you More

I had a good experience here left with a great car at a reasonable price every 2 weeks reasonable price every 2 weeks More

Elizabeth was very helpful, she wasn’t pushy or rude! She was very nice and even tho I don’t end getting a car from there I will keep them in mind for future use. She was very nice and even tho I don’t end getting a car from there I will keep them in mind for future use. More

Gricelda Santander was great help in helping my son find a car, definitely recommend this dealership, 10stars ! a car, definitely recommend this dealership, 10stars ! More

Gricelda was amazing, she made the process so easy. It was a busy day but she made sure everyone was taken care of. It was a busy day but she made sure everyone was taken care of. More

I purchased a 2018 Ford Escape from Texas Auto Center and have had a very frustrating and costly experience. Within about a year of ownership, the vehicle has suffered two transmission failures. The first have had a very frustrating and costly experience. Within about a year of ownership, the vehicle has suffered two transmission failures. The first transmission was replaced, and the second failure occurred again, leaving the vehicle non-operable. I have paid over $12,000 in payments in roughly one year on this vehicle, yet I am now stuck without transportation. Despite repeated mechanical failure, I was told the dealership would not rescind the sale, refund my money, or replace the vehicle, and instead offered only more repairs and additional financing. I made it clear I did not want further repairs due to lack of reliability, but my concerns were dismissed. Communication has been inconsistent, and I was repeatedly directed to call different numbers rather than receiving clear written resolutions. I was forced to escalate the matter to the Texas Department of Motor Vehicles due to lack of meaningful assistance. This situation has caused significant financial hardship, stress, and loss of transportation. Buyers should be very cautious and fully understand what protections they truly have before purchasing, especially with high-cost repairs and in-house financing. I hope my experience helps others make an informed decision. More