The Audi Exchange Highland Park

Excellent experience at this dealership My experience was so seamless. John sent a car service to pick me up and had the car ready when I arrived at the dealership from out of town. Would de My experience was so seamless. John sent a car service to pick me up and had the car ready when I arrived at the dealership from out of town. Would definitely recommend this dealership. More

Aggressive service manager. Audi Exchange service department replaced my brake pads and rotors and they did horrible job. With new brake pads installed my car started to make ve Audi Exchange service department replaced my brake pads and rotors and they did horrible job. With new brake pads installed my car started to make very loud noise during stopping . They think it is fine but it's not. Many people told me that something is wrong with my brakes and my car stops like train . After my complaint to service manager he shouted to me "... take your xxxxx car and get out of here ...." and he kicked me out of the service department. That is the way how Audi Exchange deals with customers complains . Aggressive service manager is dangerous to women!!!!! More

Best car buying experience the group at Audi Exchange provided our family with the best car buying experience I have ever had. John Hinojosa and the finance team were outstandi the group at Audi Exchange provided our family with the best car buying experience I have ever had. John Hinojosa and the finance team were outstanding. We were treated with respect and responsiveness. Plus the process was very streamlined. I have had many car buying experiences, but this was head and shoulders above the rest. Fantastic! More

Purchase of Q5 Easy to work with. Straight forward and honest people. Monos, the sales person was a real pleasure to do business. Overall pleasant experience with th Easy to work with. Straight forward and honest people. Monos, the sales person was a real pleasure to do business. Overall pleasant experience with the staff. Christina Manos' a manager was very helpful More

Great Experience! Audi Exchange was fantastic in my new car buying experience. They made sure they could do everything in their power to make our deal fair. John M, Dav Audi Exchange was fantastic in my new car buying experience. They made sure they could do everything in their power to make our deal fair. John M, Dave, Ryan M, Pat, Shawn and Ryan S were all very nice, answered all questions, took the time and made my experience awesome. This dealership knows how to treat their customers and we will definitely be back in the future for all service and sales needs. A++++ that is how buying a car should be. Thank you all! More

Great Dealership/Awesome Salesman I just purchased my second car in two years from The Audi Exchange. The entire experience was delightful. This dealership worked very hard to earn m I just purchased my second car in two years from The Audi Exchange. The entire experience was delightful. This dealership worked very hard to earn my business. Equally impressive was my salesman, Matt Colrain (the Aussie). He was very friendly, knowledgeable and professional. He took his time to address all of my concerns. He kept in touch before the sale and followed up after the sale. He made me feel like a very important customer. He certainly earned my business and worked hard for the sale. I highly recommend The Audi Exchange and do ask for Matt the Aussie to help you! More

Consistently great We keep returning here because the service it excellent in every respect. Easy scheduling, thorough explanations, quick service, and nice lounge. Easy We keep returning here because the service it excellent in every respect. Easy scheduling, thorough explanations, quick service, and nice lounge. Easy access. Highly recommend. More

Audi Exchange has impeccable service The service team at The Audi Exchange always does an outstanding job with its communications and service level. I always feel well taken care of when The service team at The Audi Exchange always does an outstanding job with its communications and service level. I always feel well taken care of when bringing my car in for service. More

Oil change everything was great the food and snacks were great. Every one help us quickly in and out service. Great place to go to buy a new or used car and get everything was great the food and snacks were great. Every one help us quickly in and out service. Great place to go to buy a new or used car and get their audi serviced More

Service Great service - fast, efficient, and hassle free every time; great customer service skills, professional and courteous; pleasant lounge area with grea Great service - fast, efficient, and hassle free every time; great customer service skills, professional and courteous; pleasant lounge area with great coffee; would most definitely recommend! More