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The Audi Exchange St. Charles
St. Charles, IL
125 Reviews
The team at Audi Exchange St. Charles would like to welcome you to our dealership in St. Charles, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Audi vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near St. Charles, you can always count on the professional technicians in our Audi service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in St. Charles count on the high-quality vehicles and services found at Audi Exchange St. Charles, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 125 reviews
June 19, 2025
Justin was thorough, friendly and very informative. He took the time to review maintenance issues with the A-6. Vehicle was ready within a minute of his projected time. Truly a first rate service depar He took the time to review maintenance issues with the A-6. Vehicle was ready within a minute of his projected time. Truly a first rate service department. More
by Dpaulfriedman
Employees Worked With
Justin
June 13, 2025
Easy appointment setup. Service representative, Justin , very friendly, pleasant and knowledgeable. Provided loaner car for my convenience. Kept me informed on when service Service representative, Justin , very friendly, pleasant and knowledgeable. Provided loaner car for my convenience. Kept me informed on when service would be completed. I would not hesitate to recommend Audi ,St. Charles, for purchasing an Audi vehicle. More
by Ajk608
Employees Worked With
Service department
June 11, 2025
I didn’t have an appointment, and I was grateful they were able to squeeze me in for an oil change. This dealership is always spotless, and the waiting area is very clean with lots of snacks and drinks. were able to squeeze me in for an oil change. This dealership is always spotless, and the waiting area is very clean with lots of snacks and drinks. More
by AllieT85
Employees Worked With
May 31, 2025
Professional, helpful, transparent and low pressure. I have bought many cars over the years and it is rare to have an experience like I did. All of that and a fair price will keep our family coming back I have bought many cars over the years and it is rare to have an experience like I did. All of that and a fair price will keep our family coming back to this dealer. Salesperson Ernie Alvarez, was smart, well informed about all aspects and friendly. It was a pleasure doing business with him. Sales Manager, Jeff Rose was awesome as well. He was helpful, and low pressure. No games there!, More
by rwmw1947
Employees Worked With
May 13, 2025
Outstanding service and great staff. everyone went above and beyond to make sure everything was done properly. everyone went above and beyond to make sure everything was done properly. More
by mcneiljim78
Employees Worked With
May 07, 2025
This dealership is great. Sales and service. Very professional and polite people. Had my tire fixed in no time! Appreciate all of them. Sales and service. Very professional and polite people. Had my tire fixed in no time! Appreciate all of them. More
by darweeny
May 02, 2025
Service department is fantastic. Great at scheduling the work and communicating with you during the entire process. Great at scheduling the work and communicating with you during the entire process. More
by Mwahl675
Employees Worked With
