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The Audi Exchange St. Charles

St. Charles, IL

Overview
Employees
Reviews
Vehicles
4.9
149 Reviews
The team at Audi Exchange St. Charles would like to welcome you to our dealership in St. Charles, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Audi vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near St. Charles, you can always count on the professional technicians in our Audi service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in St. Charles count on the high-quality vehicles and services found at Audi Exchange St. Charles, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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235 N Randall Rd

St. Charles, IL

60174

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Showing 149 reviews

November 24, 2025

Great communication from all on the team. Shared concerned that they get the job done right. More

by Prosauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin in service dept
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Nov 25, 2025 -

The Audi Exchange St. Charles responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Dan Graebner, Service and Parts Director, dan@audiexchangesc.com

November 23, 2025

I’ve visited St. Charles Audi Exchange numerous times, and I’ve always received exceptional service. I highly recommend their service advisor, Jason Piske. Jason and More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Piske
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Nov 23, 2025 -

The Audi Exchange St. Charles responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dan Graebner, Service and Parts Director, dan@audiexchangesc.com

November 09, 2025

Great customer service and job was quickly while waiting there. Nice waiting area with drinks and snacks. More

by KLEBBAFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Piske
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Nov 09, 2025 -

The Audi Exchange St. Charles responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing The Audi Exchange St. Charles. We look forward to having you as one of our valued customers for many more years to come! Dan Graebner, Service and Parts Director, dan@audiexchangesc.com

November 04, 2025

Regardless of why I bring my car in, I'm always treated like it's the most important reason there is. That speaks volumes! More

by Shan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doyle
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Nov 04, 2025 -

The Audi Exchange St. Charles responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dan Graebner, Service and Parts Director, dan@audiexchangesc.com

September 26, 2025

Jason knows his stuff and knows how to relate it to clients. The assigned technician sends a video message and one can see what’s going on with one’s car More

by P.weber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Sep 26, 2025 -

The Audi Exchange St. Charles responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dan Graebner, Service and Parts Director, dan@audiexchangesc.com

September 14, 2025

excellent service explained everything in detail. Very quick and sent video of what was completed. More

by cash852
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
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Sep 14, 2025 -

The Audi Exchange St. Charles responded

Thanks for sharing your thoughts about your experience with The Audi Exchange St. Charles. We appreciate your business and hope to see you again soon! Dan Graebner, Service and Parts Director, dan@audiexchangesc.com

August 29, 2025

Jason Piske was very helpful and knowledgeable about meeting my needs in regards to maintenance More

by Kristen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Piske
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Aug 29, 2025 -

The Audi Exchange St. Charles responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dan Graebner, Service and Parts Director, dan@audiexchangesc.com

August 24, 2025

Pleasant experience overall with every aspect of the dealership! Really very helpful start to end More

by kariearch45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bulthuis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Buenzow
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August 20, 2025

Justin Doyl does an. Outstanding job,communicates well and keeps you in formed as to what is going on with your vehicle. More

by jbchranko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Doyl
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August 16, 2025

The friendly professionalism was great. The atmosphere to the bright brilliance of the facility They just know how to handle customers More

by joet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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