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The Audi Exchange St. Charles
St. Charles, IL
123 Reviews
The team at Audi Exchange St. Charles would like to welcome you to our dealership in St. Charles, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Audi vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near St. Charles, you can always count on the professional technicians in our Audi service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in St. Charles count on the high-quality vehicles and services found at Audi Exchange St. Charles, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 123 reviews
December 07, 2024
Wonderful staff, very caring and knowledgeable of Audi and how things function. Justin Doyle was particularly exceptional with my experience. I had bought a used Audi etron from another dealership, and th and how things function. Justin Doyle was particularly exceptional with my experience. I had bought a used Audi etron from another dealership, and they did not provide the charger. Justin not only helped me attain said charger from that dealership but then he had me bring it in to inspect it, my new car and handle a couple recalls. I’ve never felt so taken care of, Justin really looked out for my best interest and rose above with his service, even welcoming me to the “Audi Family” even though I hadn’t bought the vehicle from their dealership. Audi for life, I’m thrilled to be part of such a fantastic entity. Quality above in all that they do, even after you drive off the lot. Thank you, Justin! You’re a gem! More
by jjnosnhoj
Employees Worked With
Josh - 5 stars
December 06, 2024
They were very professional and they did what they said what they will do. Jason was very courteous and friendly. He explained things well. what they will do. Jason was very courteous and friendly. He explained things well. More
by Levileeann1
Employees Worked With
Jason in the service department
December 06, 2024
The entire service team is always amazing! Super friendly, efficient, and accommodating, which is why I always come here for my entire family’s Audi needs. Super friendly, efficient, and accommodating, which is why I always come here for my entire family’s Audi needs. More
by CAT8780
Employees Worked With
Service: Justin and Jason
December 06, 2024
Dropped off my Q7 for an electrical system malfunction the previous evening, diagnosed-fixed and picked up the following evening. Great, prompt service the previous evening, diagnosed-fixed and picked up the following evening. Great, prompt service More
by lancebeaulieu
Employees Worked With
Collin
December 06, 2024
As usual the service was great and the staff was friendly. My only complaint is that the plastic waiting room furniture is very uncomfortable particularly for a wait time of over 2 hours friendly. My only complaint is that the plastic waiting room furniture is very uncomfortable particularly for a wait time of over 2 hours More
by Ron
Employees Worked With
Justin Doyle
December 06, 2024
Clean, professional and on point with their service process. Collin did a great job throughout the entire experience. He was attentive and thorough with his explanation of service. I will continue to b process. Collin did a great job throughout the entire experience. He was attentive and thorough with his explanation of service. I will continue to be a patron at your dealership for all my services needs as it it relates to my current vehicle or any future Audi vehicles I purchase. Thanks for a great experience Collin! More
by Elliott
Employees Worked With
Collin and Justin
December 04, 2024
Excellent and professional service! Attention to detail and making sure that my needs were met. Instilled confidence in me that my repair problem would be resolved ! Attention to detail and making sure that my needs were met. Instilled confidence in me that my repair problem would be resolved ! More
by bensong007
