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The Autobarn Subaru of Countryside - Service Center

Countryside, IL

4.7
662 Reviews

662 Reviews of The Autobarn Subaru of Countryside - Service Center

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September 07, 2019

Josh is great and Subaru is wonderful Josh is that rare client-care individual that treats you like family. The Autobarn is a Subaru dealership that spares no effort to make us super satis More

by Joey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2019

No Title I left a jacket in service waiting area. Called back - very responsive and helpful. Service prompt and thorough. Also give info on pending serv More

by MV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Litz
September 06, 2019

Great service department Sam is the best. Customer focused. Good attitude. The service technicians are top notch here. Positive customer experience. I have purchased 6 Suba More

by Hank O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Schwager
May 01, 2019

Great service experience Appointment was scheduled promptly. Sam was very professional, the facility- clean and nice, with snacks and drinks. Service completed on time. O More

by Chandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Schwager
May 01, 2019

Scott in service is wonderful! Scott was extremely helpful in the service department at VW. He kept me up to date and explained everything to me, regarding work on my beetle. I enj More

by Natalie P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
April 28, 2019

Service visit - Painless and easy Service visit (for recall notice and oil change). The check in was quick and easy, the waiting area had plenty of drinks and snack options and free wi More

by MarkH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Schwager
April 26, 2019

Scott in Service "THE BEST" Scott in service, makes you feel like family, great communication skills, always keeps in touch, meets or exceeds all the expectations, makes you feel More

by pthpower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott in Service
April 24, 2019

Courteous service Had Sam that took care of my oil change and recall brake light switch. Didn't get a loaner as requested but Sam took me back and forth. I love being a More

by deeoflgp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Litz, Sam Schwager
April 20, 2019

Excellent service, prompt and couteous Had great service - provided with both a loaner and also, text message updates. Thank you! My car was ready much faster than I anticipated. Very much More

by Rileysubaru123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Litz
April 20, 2019

Generally good experience. Asked for synthetic oil change as part of a 120,000 mile service and did not receive synthetic oil. When I went to pick the car up, only 1 service adv More

by Nrg132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Rowden
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