The Autobarn Volkswagen of Countryside - Service Center

quick.no waiting.courteous Quick.no waiting.appointment was convenient.very helpful and courteous.was not pressured to buy anything that i know i didn't need or want.honesty wit Quick.no waiting.appointment was convenient.very helpful and courteous.was not pressured to buy anything that i know i didn't need or want.honesty with customers with no agenda to sell products is important to me More

McNamara Oil Change Appointment was available the day after I called 👍🏻. Emily in Service is fantastic - always has been! I was a little surprised no one mentioned Appointment was available the day after I called 👍🏻. Emily in Service is fantastic - always has been! I was a little surprised no one mentioned the minor ‘rock damage’ in my windshield. And we didn’t walk around the car identifying previous markings prior to them taking it away. 🤔 More

Everything worked out very well Came in for preventive maintenance and it was done in a timely, quality and professional manner - thanks again Josh, Dale, Tom and the invisible mech Came in for preventive maintenance and it was done in a timely, quality and professional manner - thanks again Josh, Dale, Tom and the invisible mechanic. More

great I like the car as well as the service. would recommend separate tv screen with running videos of how to operate technical features of the car. ie, c I like the car as well as the service. would recommend separate tv screen with running videos of how to operate technical features of the car. ie, cruise control , phone etc More

Oil change service and noise diesel sound problem. The oil change service was very good and included changing left head light bulb. I was not satisfied with the answer about diesel noise, "service inv The oil change service was very good and included changing left head light bulb. I was not satisfied with the answer about diesel noise, "service invoice stated it is exhaust noise". I returned five days day later to review diesel noise with service manger Tom Fennewaid. Tom check the car and heard the noise. He did not have a resolution, however he stated he research the noise and call me to up date how the car can be serviced to eliminate diesel noise. More

woderful people nice staff; great service . Always takes good care of my issues. No complains whatsoever. Recommend their service center to anyone I know. They get my nice staff; great service . Always takes good care of my issues. No complains whatsoever. Recommend their service center to anyone I know. They get my vote More

Friendly employees and good refreshments Comfortable waiting area. I always feel welcome there. Refreshments are available. Scott always greets me by name. I actually enjoyed going there. I e Comfortable waiting area. I always feel welcome there. Refreshments are available. Scott always greets me by name. I actually enjoyed going there. I especially like the free car washes. More

"Wonderful" Having an early appointment @7am on my day off work and to be greeted with a friendly smile by Francisco at Autobarn, was just wonderful. He went over Having an early appointment @7am on my day off work and to be greeted with a friendly smile by Francisco at Autobarn, was just wonderful. He went over full details on my car, no pressure, I was told when your ready we're ready...I'll be back! More

Excellent Service I was dealt with as quickly as possible on a busy Saturday, the staff was friendly and professional and it was ready to be picked up at exactly the ti I was dealt with as quickly as possible on a busy Saturday, the staff was friendly and professional and it was ready to be picked up at exactly the time quoted. More

Thanks Felicia and Tom !! Felicia took a great deal of time and effort to help me with my vehicle and really went up and beyond trying to see if my extended warranty would cove Felicia took a great deal of time and effort to help me with my vehicle and really went up and beyond trying to see if my extended warranty would cover it. Tom was very helpful and understanding of my problem at hand! More