The Autobarn Volkswagen of Countryside - Service Center
Countryside, IL
680 Reviews of The Autobarn Volkswagen of Countryside - Service Center
Thank you. Thank you Robert for being courteous and thorough in covering my vehicle’s needs. In addition, I also got me car washed, yay. Thank you! Thank you Robert for being courteous and thorough in covering my vehicle’s needs. In addition, I also got me car washed, yay. Thank you! More
quick.no waiting.courteous Quick.no waiting.appointment was convenient.very helpful and courteous.was not pressured to buy anything that i know i didn't need or want.honesty wit Quick.no waiting.appointment was convenient.very helpful and courteous.was not pressured to buy anything that i know i didn't need or want.honesty with customers with no agenda to sell products is important to me More
McNamara Oil Change Appointment was available the day after I called 👍🏻. Emily in Service is fantastic - always has been! I was a little surprised no one mentioned Appointment was available the day after I called 👍🏻. Emily in Service is fantastic - always has been! I was a little surprised no one mentioned the minor ‘rock damage’ in my windshield. And we didn’t walk around the car identifying previous markings prior to them taking it away. 🤔 More
Everything worked out very well Came in for preventive maintenance and it was done in a timely, quality and professional manner - thanks again Josh, Dale, Tom and the invisible mech Came in for preventive maintenance and it was done in a timely, quality and professional manner - thanks again Josh, Dale, Tom and the invisible mechanic. More
great I like the car as well as the service. would recommend separate tv screen with running videos of how to operate technical features of the car. ie, c I like the car as well as the service. would recommend separate tv screen with running videos of how to operate technical features of the car. ie, cruise control , phone etc More
Oil change service and noise diesel sound problem. The oil change service was very good and included changing left head light bulb. I was not satisfied with the answer about diesel noise, "service inv The oil change service was very good and included changing left head light bulb. I was not satisfied with the answer about diesel noise, "service invoice stated it is exhaust noise". I returned five days day later to review diesel noise with service manger Tom Fennewaid. Tom check the car and heard the noise. He did not have a resolution, however he stated he research the noise and call me to up date how the car can be serviced to eliminate diesel noise. More
woderful people nice staff; great service . Always takes good care of my issues. No complains whatsoever. Recommend their service center to anyone I know. They get my nice staff; great service . Always takes good care of my issues. No complains whatsoever. Recommend their service center to anyone I know. They get my vote More
Friendly employees and good refreshments Comfortable waiting area. I always feel welcome there. Refreshments are available. Scott always greets me by name. I actually enjoyed going there. I e Comfortable waiting area. I always feel welcome there. Refreshments are available. Scott always greets me by name. I actually enjoyed going there. I especially like the free car washes. More
"Wonderful" Having an early appointment @7am on my day off work and to be greeted with a friendly smile by Francisco at Autobarn, was just wonderful. He went over Having an early appointment @7am on my day off work and to be greeted with a friendly smile by Francisco at Autobarn, was just wonderful. He went over full details on my car, no pressure, I was told when your ready we're ready...I'll be back! More
Excellent Service I was dealt with as quickly as possible on a busy Saturday, the staff was friendly and professional and it was ready to be picked up at exactly the ti I was dealt with as quickly as possible on a busy Saturday, the staff was friendly and professional and it was ready to be picked up at exactly the time quoted. More