The Autobarn Volkswagen of Countryside - Service Center

best service , polite quick, they get you in and out fast, the waiting area is clean, toilets clean, snacks and beverage are free while you watch tv , polite quick, they get you in and out fast, the waiting area is clean, toilets clean, snacks and beverage are free while you watch tv More

Great service Customer service here is great. They keep you informed throughout the service and the waiting area is comfortable. They have beverages and snacks whi Customer service here is great. They keep you informed throughout the service and the waiting area is comfortable. They have beverages and snacks while you wait. More

Excellent Support My 2017 Tiguan was in an accident 5 days after I purchased it. Countryside Autobarn has provided major support immediately after the accident and duri My 2017 Tiguan was in an accident 5 days after I purchased it. Countryside Autobarn has provided major support immediately after the accident and during the lengthy insurance claim process. I do not know what I would have done without their help. They made me know that I am a valuable customer and I'm important to them. Thank you for your gracious help in my time of need! More

Very good service Very good after-sales service! solve the help you need in a timely manner, I would recommend it to my friends! Thank you very much! Very good after-sales service! solve the help you need in a timely manner, I would recommend it to my friends! Thank you very much! More

Car repair A great facility which is in a good location. My visit was great and they provide excellent customer service. I would recommend this dealership to my A great facility which is in a good location. My visit was great and they provide excellent customer service. I would recommend this dealership to my family and friends. More

Good communication I was informed before, during and after the work was done on my car. The costs were as they were described to be ahead of time, so there were no surp I was informed before, during and after the work was done on my car. The costs were as they were described to be ahead of time, so there were no surprises. More

30,000 mile service for 2015 Subaru Forester I was kept well-informed about this service being due. The service department explained the service to me and provided a loaner car. The loaner car wa I was kept well-informed about this service being due. The service department explained the service to me and provided a loaner car. The loaner car was very nice. The service was completed when promised. Dealer hours were convenient for me to drop it off and pick it up. More

Excellent Service as Always I took the Jetta to VW service because the tire pressure warning light came on. Also it was time for 70,000 mile service. Both requirements were handl I took the Jetta to VW service because the tire pressure warning light came on. Also it was time for 70,000 mile service. Both requirements were handled quickly. I did not have an appointment and counted on Express Service. The warning light was triggered by a 2 psi difference on one tire which was quickly remedied. More

Oil change & part replacement Great friendly service with a smile. Waiting room refreshments, snacks and wi-fi make the time fly. Cleanliness is a high priority both in the service Great friendly service with a smile. Waiting room refreshments, snacks and wi-fi make the time fly. Cleanliness is a high priority both in the service center and in handling the car. More

routine maintenance and service updates I've always had an outstanding service appointment each and every visit. Dropping off the vehicle in the AM, the shuttle to / from the LaGrange Metra I've always had an outstanding service appointment each and every visit. Dropping off the vehicle in the AM, the shuttle to / from the LaGrange Metra Station, being picked up on time, never having to wait in the afternoon, the car ready to drive home that evening. Yesterday's oil change and courtesy check was exceptional, met by a technician with a big, warm smile, friendly updates, he walked me out to my car when completed, still answering my questions. I'm a faithful customer now and in the future. More