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The Chevy Exchange

Lake Bluff, IL

Overview
Reviews
5.0
931 Reviews
Call Dealership (847) 615-1111
View Awards

1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 931 reviews

August 12, 2025

This is my fifth car purchase from the Chevy Exchange. Each time I have been treated with great customer service. Ricky not only helped me pick the vehicle I wanted, he went and picked it up for me. More

by Mavner54milo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi, Rob Johns, Oday Omar, Ricky Stephens
Report | Print
Aug 13, 2025 -

The Chevy Exchange responded

Thank you so much for your wonderful review! I'm thrilled to hear this is your fifth purchase from The Chevrolet Exchange, and that Ricky provided you with great service in selecting and picking up your vehicle. We truly appreciate your loyalty and look forward to assisting you again in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 07, 2025

Awesome job with customer experience Chevy exchange won’t let you down. Shout out to Ricky More

by garrettalicia101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Legler, Cass Harb, Ricky Stephens
Report | Print
Aug 07, 2025 -

The Chevy Exchange responded

Thank you so much, Alicia! I appreciate your positive feedback about your experience at The Chevrolet Exchange. I'm happy to know that Ricky made a difference for you. We look forward to seeing you again soon. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 07, 2025

Great team, good product, consistent top level service. They provide a “customer first” experience every time. More

by Gnormang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Spontak, Viviana Q
Report | Print
Aug 07, 2025 -

The Chevy Exchange responded

Thank you for your wonderful review! I'm glad to hear that you had a great experience with our team at The Chevrolet Exchange. We strive to provide a "customer first" experience, and it's rewarding to know we met your expectations. We look forward to serving you again in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 27, 2025

Dealer was clean and people were inviting and a pleasure to work with. Kept me well informed with the status of new vehicle More

by briansarver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Baha Assaf, Zachary Hansen, Fuad Ghosh
Report | Print
Jul 27, 2025 -

The Chevy Exchange responded

Thank you for your awesome review, Brian! I'm so glad to hear that you had a pleasant experience at The Chevrolet Exchange and that our team was able to keep you informed about your new vehicle. Your satisfaction means a lot to us, and we appreciate your kind words. We look forward to serving you again in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 21, 2025

I met with Francisco after a co-worker referred me and I was very happy with the truck that was selected for me. The process did not take all day. I highly recommend this place. More

by Reality4ever
Recommend Dealer
Yes
Employees Worked With
Francisco, Oday Omar
Report | Print
Jul 21, 2025 -

The Chevy Exchange responded

Thank you for your feedback! I am happy to hear you had a great experience working with Francisco and found the perfect truck at The Chevrolet Exchange. We appreciate your recommendation and look forward to welcoming you back in the future. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 15, 2025

Danny, Rob and the Exchange crew never lets me down. For years I have been dealing with them and have known to trust them and always get a good deal. Would highly recommend them to anyone! More

by greg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Johns, Danny Trujillo
Report | Print
Jul 15, 2025 -

The Chevy Exchange responded

Thank you, Greg! I appreciate your continued trust in The Chevrolet Exchange and am glad that you consistently receive great deals from Danny, Rob, and our crew. Your recommendation means a lot to us. We look forward to seeing you again soon. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 13, 2025

Outstanding service provided by all. Everything requested was provided very promptly. It was great working with Ricky and Lance. More

by cynthiaiam
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lance, Ricky Stephens
Report | Print
Jul 13, 2025 -

The Chevy Exchange responded

Thank you, Cynthia! I truly appreciate your kind words about the outstanding service you received at The Chevrolet Exchange. We're thrilled to hear that Ricky and Lance made your experience enjoyable. We hope to see you again soon! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 11, 2025

They had the vehicle that I wanted. The employees were all helpful. The employees had knowledge of the vehicle. The environment was very welcoming. More

by CrispyCruze
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Legler, Oday Omar, Mady Zurita
Report | Print
Jul 11, 2025 -

The Chevy Exchange responded

Thank you for your review! I am happy to hear you found the vehicle you wanted and that our team was helpful and knowledgeable. At The Chevrolet Exchange, we strive to create a welcoming environment for all our customers. We hope to see you again soon. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 10, 2025

Rafat and Danny were EXCELLENT! They were very honest and upfront. This is my 4th purchase from the Chevy Exchange. More

by matt.spontak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi, Rob Johns, Lance Legler, Danny Trujillo, Baha Assaf, Viviana Q, Cass Harb, Oday Omar
Report | Print
Jul 11, 2025 -

The Chevy Exchange responded

Thank you for your wonderful feedback, Matt! We’re thrilled to hear that Rafat and Danny provided you with excellent service during your recent visit to The Chevrolet Exchange. It's fantastic to have you as a repeat customer, and we truly appreciate your trust in us for your purchases. We look forward to serving you again in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 04, 2025

The staff was friendly, not overly pushy to make a sale, and worked with to get a reasonable price More

by Ajheglund
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fuad Ghosh
Report | Print
Jul 05, 2025 -

The Chevy Exchange responded

Thank you for your kind words! I appreciate your positive feedback about our friendly staff and their approach to finding a reasonable price for you. At The Chevrolet Exchange, our team strives to ensure a comfortable and enjoyable experience for all our customers. We hope to see you again soon! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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