The Faricy Boys Chrysler Jeep

Kelli was very helpful in our car buying experience. She answered all the questions we asked. The day we purchased the car, we were on a very tight time schedule. She had everything ready and we were able answered all the questions we asked. The day we purchased the car, we were on a very tight time schedule. She had everything ready and we were able to leave 30 minutes early! The dealership was clean and every employee we encountered were very friendly. Finance was a breeze and Stephen was very friendly. After purchasing the car, the engine light came on. We returned the car the next day and the service department repaired the problem quickly. We will refer our friends and family to this dealership! More

Bob was great to work with and we will definitely be back. Our only concern is how long it takes to check in and out. There is always a long wait for both. However, the employees attitudes are always back. Our only concern is how long it takes to check in and out. There is always a long wait for both. However, the employees attitudes are always very pleasant and helpful. You just may need more of them! More

The first day we were at the dealership, we decided on a Jeep that was in another state. So it needed to be driven to Colorado Springs and have running boards and remote start put on it. That took 4 days- Jeep that was in another state. So it needed to be driven to Colorado Springs and have running boards and remote start put on it. That took 4 days-too long. The day I was supposed to pick up the Jeep, it wasn't ready when promised so I finally called and was told it would be ready in 10 minutes. I said I would be there to pick it up in 10 minutes. When I got there, the salesman was busy with someone else so I sat and waited. When I finally got the Jeep, I got about 10 minutes of directions on how to use it. I asked how to take the top off and put it back on and was told to watch the DVD. The DVD and users guide both say to refer to the owner's manual which I did not get. I asked the salesman to get me one. I was told it would be about 7 days before it came in. After 7 days, my husband called and was told it would be another 3 days so we still have no idea how some of the functions on the Jeep work. The before sale service was wonderful, the after sale service was terrible. We learned from this experience not to pay for a vehicle until we have everything we want and need in our possession. More

Even though they seem to be very busy I never have a problem making a appointment (usually only a day in advance), So far my car's repairs are completed that same day reguardless of problem. Employees problem making a appointment (usually only a day in advance), So far my car's repairs are completed that same day reguardless of problem. Employees are friendly and explain all costs and repairs needed. They always inspect my car and top off fluids for free. I've even brought my car in, had it inspected/fluids topped off, and when no problem could be found I was charged nothing. Not even labor for the inspection. Great experience every time. More

This dealership is always busy. Calling ahead to make an appointment doesn't mean you'll be served on time. Go early and expect to wait up to 15 minutes before being seen. That being said, they do good wo appointment doesn't mean you'll be served on time. Go early and expect to wait up to 15 minutes before being seen. That being said, they do good work once you're in. The prices are hi but you get dealer parts and know how. More

Everything was a really good experience from the initial phone call to Karen, to visiting with Michael in the service dept who listens to what you want done on the vehicle and then tries to accommodate that phone call to Karen, to visiting with Michael in the service dept who listens to what you want done on the vehicle and then tries to accommodate that request as best as possible. Everything done was carried out in a very courteous and professional manner. I'll be back for more work on my Jeep soon. Frank who took me back to my office was a joy to visit with. Great job to all your staff. More

The sales staff at The Faricy Boys was very helpful and answered all of our questions promptly. The prices were unbelievably fair. The 2011's were 4-6 thousand dollars less than other dealers 2010's. My answered all of our questions promptly. The prices were unbelievably fair. The 2011's were 4-6 thousand dollars less than other dealers 2010's. My wife and I were very impressed with the 2011's and were sold on them immediately. The selection at The Faricy Boys is huge to say the least. If you are looking for a new or used Jeep this is the place to go. The sales staff is very, very helpful and they do not pressure you. The Faricy Boys will give you the best price and interest rate available! They are all super friendly. We now have a brand new 2011 Silver Jeep Wrangler Unlimited Rubicon!! Thank you Faricy Boys! P.S.-Have Stanley Grubbs sell you your Jeep, or at least take a test drive! More

Initial contact for service appointment was friendly and Initial contact for service appointment was friendly and responsive. Our subsequent request to change the appointment was received in a very posit Initial contact for service appointment was friendly and responsive. Our subsequent request to change the appointment was received in a very positive manner. Reception was smooth and efficient -- service completed same day -- Dave explained in detail how to properly deal with the new front brakes during the first few days -- excellent customer support....very professional. Thank You. James Twinn. More

i was very satisfied with the customer service provided by mr.dave blodis and the way he carefully explained the challenges i had with my 1999 grand cherokee.i appreciated his attitude,knowledge and the hi by mr.dave blodis and the way he carefully explained the challenges i had with my 1999 grand cherokee.i appreciated his attitude,knowledge and the high degree of customer service he provided.i am unfamiliar with the cost of automobile repairs,particularly with what maintenance was performed on my 1999 grand cherokee and therefore believe i am not qualified to comment on the price charged for the repairs done to my vehicle. More

Craig was a pleasure to work with. He was very informative and helpful and was able to answer any Jeep question I had. I don't live in Colorado Springs area but decided to drive there after I was informative and helpful and was able to answer any Jeep question I had. I don't live in Colorado Springs area but decided to drive there after I was not impressed with my local Jeep dealership's selection. Craig's professionalism and knowledge assured me that I made the correct decision. He went above and beyond to get me a great price on an awsome Jeep Wrangler. More