Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
The Faricy Boys Chrysler Jeep
Colorado Springs, CO
888 Reviews
Faricy Chrysler Jeep has proudly served Colorado Springs drivers since 1942. We're more than an ordinary car dealership; we’re a Colorado Springs landmark. For decades, we have built our name on trust, transparency, and a genuine commitment to helping our neighbors find, drive, and maintain the vehicles they love.
What truly sets Faricy Chrysler Jeep apart is the way we do business. We’ve built a reputation for honesty, integrity, ingenuity, and accountability. More importantly, we take the extra steps to make your experience stand out from the typical dealership experience, which is often plagued by high-pressure sales tactics, hidden fees, and buyer’s remorse.
Colorado Springs is our home, and you’re our neighbors. We understand the needs of local drivers, from navigating bustling downtown streets to venturing beyond the city limits for a weekend getaway in the mountains.
We’re proud to be part of this vibrant community, providing you with an extraordinary experience that recognizes and celebrates the unique needs you have behind the wheel. It’s the experience you deserve, and one we’re honored to deliver to every generation of our Colorado Springs neighbors and fellow adventurers.
At Faricy Chrysler Jeep, our name has stood for integrity, excellence, and superior service for decades. When you’re ready for an experience that puts you first, stop by and discover why so many Colorado Springs drivers choose us.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 83 service reviews
June 21, 2026
Brought my Jeep Wrangler 4xe to Faricy because it wouldn't go into electric mode. What followed is a sequence I think management would genuinely want to know about. The diagnosis — $270 — was that I wouldn't go into electric mode. What followed is a sequence I think management would genuinely want to know about. The diagnosis — $270 — was that I needed an oil change. The tech's video walkthrough confidently explained that my instrument cluster "had been saying change oil," and that's why electric mode was disabled. It hadn't: I had a dated photo of my dash from that morning showing no such message and no oil light. The written paperwork separately stated the "oil light was on." Also untrue. I called to dispute the $270; they cut it to half. When I showed the service manager the photo proving there was no oil light, they waived it entirely — which I genuinely appreciated. Here's the part that matters: they performed the oil change, and it still wouldn't go into electric mode. The oil change was never the fix. The car was in "fuel/oil refresh mode," and the actual cause was stale fuel — resolved for free by topping off the tank. So the diagnosis was wrong, the prescribed remedy failed, and I'm very glad I held the line on that fee, because it bought nothing. The part that made me laugh: even the oil change came in about $9 over the written estimate. The explanation was that the first number was "only an estimate," and the difference was shop rags and supplies. An oil change is the most routine service a shop performs. If that can't be quoted within nine dollars, it's a tell. I'll offer this the way I'd want to receive it: a diagnosis that was wrong, resting on two written statements that weren't factually true, a prescribed fix that didn't work, an actual fix that was free, and the simplest possible service missing its own estimate. The billing got made right once I escalated, to the service manager's credit. But that's a lot going wrong on a routine visit. Worth a look by the GM. More
by joe1111
Employees Worked With
Steve (Service manager) and Denise (service sales)
June 20, 2026
Great customer service and super fast turnaround time on my jeeps oil change - highly recommend! my jeeps oil change - highly recommend! More
by michaelfdyer
Employees Worked With
December 04, 2024
Waited a month for an appointment to have some work done on one of our Jeeps. Went to drop off the car and were told that the techs called in sick and they cancelled our appointment. We were NOT contacted on one of our Jeeps. Went to drop off the car and were told that the techs called in sick and they cancelled our appointment. We were NOT contacted before hand and were placed at the back of the line with an appt more than another month away. We understand that things happen but this is unacceptable. If an airline canceled your flight and and said sorry like this, they would pay hefty fines. We have have 3 Jeeps, 1 Dodge, and an Xterra. The products from Stellantis are poorly engineered, poorly made, and the service after the sale is non-existent. Looking to replace the Xterra but after this we will not consider ANY Stellantis products. BUYER BEWARE. More
by eberhar18
Employees Worked With
Service
May 15, 2024
Had appt for oil change. Told when got there it would take 1 to 1 1/2 hiurs to get done. That it totally ridiculous. Maybe l will send them a bill for my waisted time. Seriou Told when got there it would take 1 to 1 1/2 hiurs to get done. That it totally ridiculous. Maybe l will send them a bill for my waisted time. Seriously thinking about getting a new dealership. Not happy. More
by shorty.smith.a6
Employees Worked With
Oil change lady
September 04, 2023
The Service Department at Faricy is the worst. #1. It took a month to get my Jeep in for minor repairs. #2. My vehicle was super reliable before they worked on it. Now, it is not very rel #1. It took a month to get my Jeep in for minor repairs. #2. My vehicle was super reliable before they worked on it. Now, it is not very reliable at all. Won't start 50% of the time. #3. Their solution was for me to just drive it more. I drive a couple of hundred miles a day, just for reference. More
by JeepGuy72
Employees Worked With
Their names are not worth remembering.
October 22, 2022
Very happy with Sales but I will never let Faricy Boys Jeep (C. Springs - Woodman) service my JL again. Not even the complimentary oil changes that come with a new vehicle. After a routine oil service, Jeep (C. Springs - Woodman) service my JL again. Not even the complimentary oil changes that come with a new vehicle. After a routine oil service, my oil plug was insanely overtightened. Removal required a 18" long ratchet and found threadlocker in the threads of the drain plug. Not sure why the lube tech chose my vehicle but Never Again. More
by Trav
Employees Worked With
Lube Technician
August 08, 2021
I had my auto start light flashing I called for a appointment the service department was very nice and professional I got my jeep in two days later. it was looked over. my problem was fixed. awesome appointment the service department was very nice and professional I got my jeep in two days later. it was looked over. my problem was fixed. awesome job guys. johnnie Nielsen More
by silverado445
Employees Worked With
Corinne Brimer
April 08, 2020
Called to schedule my 2013 wrangler for an airbag recall. They got me in the day! Everyone was super professional, Cory took real interest in my vehicle. My vehicle was ready when promised, and look as good They got me in the day! Everyone was super professional, Cory took real interest in my vehicle. My vehicle was ready when promised, and look as good as when I left it. Great work! My wife wants to by her next vehicle there. More
by MOAB
Employees Worked With
Cory
December 13, 2019
help with a stalling dodge car and recalls In conversation with service I merely asked if a loaner was available while a diagnostic and the recalls were taken on my car,, because this is our on In conversation with service I merely asked if a loaner was available while a diagnostic and the recalls were taken on my car,, because this is our only transportation and I was told No and when I just mentioned how I needed to have some transportation I was rudely just told "I guess we cant work on your car then". If your company just doesn't have this available fine but rudeness is never acceptable. Thankfully your competitor is much kinder and will get my business now and in the future. More
by jaynesr
Employees Worked With
service dept. did not give name
November 08, 2019
My husband and I dropped off my Pacifica to do some work. I was waiting out in my husbands car while he went in to drop the keys off. I saw Craig come out and back over a curb with my car. My husband went I was waiting out in my husbands car while he went in to drop the keys off. I saw Craig come out and back over a curb with my car. My husband went back in and confronted Craig and he admitted he did that without an apology. I was very disappointed they treated my car that way when they didn't think we were watching. More
by Luna1
Employees Worked With
Craig Barela
