Lied, disrespectful and stole from me. First, they bald faced lied about the deal on the car. Then, when I refinanced through my credit union they did everything to drag things out, were condescending and disrespectful, kept me there for hours trying to just get what I needed to refinance, then, when I did and hand carried a check from my credit union, they sat on it until another cycle went through, meaning I paid another car payment to Ford Credit. Guess what, they have to do research before they refund me that payment, and, an entire week later, finally told me they would submit my payment today or tomorrow. This place is the worst of the worst as far as car dealers.