The Frederick Motor Company
Frederick, MD
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645 Reviews of The Frederick Motor Company
Easy and Stressfree This is our second lease with Subaru. Everyone there is friendly and eager to help. Highly recommend dealing with Grant Schley as he is knowledgeabl This is our second lease with Subaru. Everyone there is friendly and eager to help. Highly recommend dealing with Grant Schley as he is knowledgeable and goes above and beyond to help. More
Purchased a Forrester I had a great experience at Frederick Subaru shopping for a new Forrester. I’ve purchased many cars and dealt with many sales people over the years I had a great experience at Frederick Subaru shopping for a new Forrester. I’ve purchased many cars and dealt with many sales people over the years. My sales person Grant Schley was one of the best sales people I’ve ever dealt with. He delivered a high-level of service and very strong knowledge of his product. I Purchased the car there and plan to be a loyal return customer I’d highly recommend going there if you’re in the market for a car. For me , None of the typical BS, just great service. More
Satisfied Customer We went to this dealership just to browse cars for my mom. Then we came across Mr. Bernardo Manaloto, a well knowledgeable and patient salesman. He We went to this dealership just to browse cars for my mom. Then we came across Mr. Bernardo Manaloto, a well knowledgeable and patient salesman. He answered all the questions we had and customer service at it’s best. The most important things for us were safety and reliability, Subaru Forester just had that. We are pleased with our purchase and we thank Bernardo for the smooth transaction. More
1 month follow up We went back for the representative of the dealership to go over all the stuff the Outback has. Tanner was great and helped my wife and I unders We went back for the representative of the dealership to go over all the stuff the Outback has. Tanner was great and helped my wife and I understand some of the many techno items the vehicle has. He also set up our first service visit for down the road. Having it all if of no use, if you don't understand it and make the most of it. More
My 2019 New Subaru What a pleasure shopping, dealing and purchasing my new 2019 Subaru from Frederick Motors. Grant Schley was just a great personable person to deal wi What a pleasure shopping, dealing and purchasing my new 2019 Subaru from Frederick Motors. Grant Schley was just a great personable person to deal with every step of the way. Grant helped me afford my new car at a price I could afford. The attention to all the details was really remarkable and the time spent reviewing the key points and instructions about the car as well as time spent in and driving the car was really great and much appreciated. It was the best car buying experience I have had in my life. Thank you Grant Schley for your attention to giving great customer service..and to allow me to purchase one of the best car's in the industry. Tony Durso More
BAD SERVICE I was there last 11/17/2018 for routine maintenance (oil change, tire rotation, etc.) Per multipoint report, battery performance was good but I just I was there last 11/17/2018 for routine maintenance (oil change, tire rotation, etc.) Per multipoint report, battery performance was good but I just recently (1/3/2019) found out that there's a corrosion build up in the positive terminal. That did not build up overnight or the previous months. Most likely it had been there for a while. I wonder why the technician did not spotted that? He should see it if he really tested the battery. I ended up paying $100 for towing my Flex. Now I have second thoughts about their multipoint report. This is a VERY BAD service!!! More
Competitive Price and First Class Sales Staff Beat the price of five surrounding area dealerships on a new Subaru Forester. Grant Schley was wonderful to deal with, from initial inquiry, subsequen Beat the price of five surrounding area dealerships on a new Subaru Forester. Grant Schley was wonderful to deal with, from initial inquiry, subsequent test drive, and eventual purchase. More
Easy straight forward purchase experience. Initial web inquiry thru Janie with timely response. Grant Schley easy to work with in coming up with a fair purchase price for 2019 Legacy as well as Initial web inquiry thru Janie with timely response. Grant Schley easy to work with in coming up with a fair purchase price for 2019 Legacy as well as extremely knowledgeable regarding the specifics of the vehicle taking time to answer any and all questions. More
Wonderful Experience I'd like to thank Roberto Lopez at Frederick Subaru for a great car buying experience. Roberto provided excellent pricing for a new 2019 Subaru Forest I'd like to thank Roberto Lopez at Frederick Subaru for a great car buying experience. Roberto provided excellent pricing for a new 2019 Subaru Forester via email, beating competive pricing I had received from another dealer. I was concerned that when I arrived at the dealership they would add fees and costs above what we had agreed to. Roberto assured me that wouldn't happen. Sure enough, when I arrived to pick up my vehicle, the price was exactly what I agreed to. I was in and out of the dealership within an hour. I would happily recommend Frederick Subaru to anyone looking to buy a Subaru from good, honest people. More
purchased a new car We bought a 2019 Outback 2.5 I touring and the process was smooth. Kevin was efficient in Finance, and Grant was great as the point sales person We bought a 2019 Outback 2.5 I touring and the process was smooth. Kevin was efficient in Finance, and Grant was great as the point sales person. I'm not into all the electronic and safety stuff that is a big selling point of the vehicle, but he made the learning process so much easier than I thought. The dealership also has you come back in a month or so to have them help you out with whatever you need to get better acquainted with. If you haven't bought a vehicle in awhile, the safety features can seem foreign, so having someone like Grant walk you through it, before you leave the dealership is a really helpful tool. It all started with Janie through the internet, and she was very responsive to questions and was a good starting point. More





