The Frederick Motor Company

The experience was painless! Thanks Chris Curry for being a pleasant, not pushy, what can I do for you sales rep. We will definately recommend Frederick Motor Company and Chris to any prospective buyers. We a pleasant, not pushy, what can I do for you sales rep. We will definately recommend Frederick Motor Company and Chris to any prospective buyers. We LOVE our new truck!! More

We came to look for a Subaru to lease. Walter was knowledgeable about the model that would fit our needs and extremely helpful throughout the entire process as we decided which features we were inter knowledgeable about the model that would fit our needs and extremely helpful throughout the entire process as we decided which features we were interested in. He conducted a thorough search of neighboring dealers to find the car we wanted and arranged to have it delivered promptly. He guided me on a trial drive that was comprised of different driving terrains and highways, helpfully instructing me on the features of the engine and brakes so that I would get the most out of my car. He also introduced me to the service manager and went through service procedures. I did not feel pressured at any time. All the employees were friendly and helpful. I would definitely recommend this dealership! More

Andy was very patient and helpful with the purchase of the 2014 ford F 350. Also he was good with updates on delivery and in fact improved on the forecasted delivery. Andy was willing to spend a great dea the 2014 ford F 350. Also he was good with updates on delivery and in fact improved on the forecasted delivery. Andy was willing to spend a great deal of time showing me the features of the new truck. However I preferred to study it myself and then come back and ask questions about things that I had questions about. That turned out very good and I had only had a few questions to get some help with and Andy answered all of them very easily More

Rick Kleinota and Ron Musgrove were very courteous and helpful to us. Rick made every effort to find the car we wanted. He explained in detail all of the features. He has offered his services if we nee helpful to us. Rick made every effort to find the car we wanted. He explained in detail all of the features. He has offered his services if we need more instructions on getting used to our new car. This was the best experience we have ever had in buying a new car and we have bought many. We hope this great service continues for the life of our car. More

Walter is a very nice person. He made easy for me to get the car and in explaining the new electronic to me. If I decide to buy another car I will go to him to help. So if you need a dealer to help ask for the car and in explaining the new electronic to me. If I decide to buy another car I will go to him to help. So if you need a dealer to help ask for Walter Smith More

Rick was very knowledgeable and took the extra time to point out the features of my Forester and showed me how to use them. The road for the test drive was such that it had hills, curves etc. so you could point out the features of my Forester and showed me how to use them. The road for the test drive was such that it had hills, curves etc. so you could really see how the SUV handled. Rick introduce me to Ashley King who will be setting up my service visits. She was very friendly and explained how the service area worked. Rick even gave me his cell and home phone numbers if I needed anything. I had to call him about some info for my insurance. He called me back within 45 minutes. More

I WOULD LIKE TO SAY THANK YOU TO EACH AND EVERYONE AT THE FORD MOTOR COMPANY FORE TAKING THE TIME OUT IN HELPING MY MOM GET HER NEW FIESTA .EVERYONE AT THE DEALERSHIP WAS SO HELPFUL, INFORMATIVE, ANSWERED AL FORD MOTOR COMPANY FORE TAKING THE TIME OUT IN HELPING MY MOM GET HER NEW FIESTA .EVERYONE AT THE DEALERSHIP WAS SO HELPFUL, INFORMATIVE, ANSWERED ALL OUR QUESTIONS AND WENT ABOVE AND BEYOND GETTING US A GREAT CAR FOR MY MOM. NOT LEAVING ME OUT OF ANYTHING, KEEPING ME IN-TUNED WITH EVERYTHING DOWN TO THE MINUTE BEFORE MY MOM DROVE OFF THE LOT. THANK YOU IS NOT ENOUGH BUT JUST KNOW WHEN I'M READY TO TRADE UP I WILL BE COMING BACK TO TRADE MY CAR IN AND I KNOW I WILL BE GETTING THE SAME GREAT SERVICES. More

Bob Dolan answered my initial inquiry in a timely manner and when I went for a test drive, he was informative but not pushy about buying the car. He even asked me to take a look around the lot for a differe and when I went for a test drive, he was informative but not pushy about buying the car. He even asked me to take a look around the lot for a different car before making a decision. The dealership gave me the discount I asked for and I left happy with very clean and well running Mitsubishi Outlander. The only inconvenience in the whole process was having to walk a block away to the new car sales building to sign the contract. Thank you, Bob! More

If you are looking for a salesman who knows his product and takes customer service and sales seriously, call or visit Walter Smith at Frederick Motor Co. I don't purchase cars that often but when I do, it and takes customer service and sales seriously, call or visit Walter Smith at Frederick Motor Co. I don't purchase cars that often but when I do, it's nice to find a salesman who makes the process easy. Give Walter a call at 301-663-6111 to get your new or used car needs met. More

I was looking at a new Ford Fiesta 2013. I stopped by and was taken on a very good test route that allowed me to see exactly how the car would perform over hills, in traffic, the highway, turning ability and was taken on a very good test route that allowed me to see exactly how the car would perform over hills, in traffic, the highway, turning ability and visibility. When the car I had hoped to get was sold my sales associate, Roberto Lopez, searched through the other dealers in the area to bring in another Fiesta of the same model and extras. He even assisted me with the final paper work on his day off ( delivered the next day after sale) so that I could get to experience and get on the road with my new car . To some people that may not seem like much, but I find it hard to find people willing to come in and sacrifice their own day off when they do not really have to. So far I am extremely happy with my new car and would recommend anyone looking at Fords/Subaru to check out this dealership in Frederick. More