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The Internet Car Lot, Inc.

Omaha, NE

4.8
426 Reviews

7150 P Circle

Omaha, NE

68117

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Showing 426 reviews

May 03, 2023

I hate leaving a bad review because my salesman was great to work with but got the truck with a coolant leak, broken tail light, paint runs all over the place, over spray paint over the whole truck, needed a More

by Jrouse37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony
May 05, 2023 -

The Internet Car Lot, Inc. responded

Without a valid name, we're unable to validate and respond to this review. We certainly don't sell vehicles with these types of issues claimed. We have mechanics on staff that inspect all of our vehicles prior to sale and we fully recondition our vehicles prior to sale. Additionally, we offer nationwide extended warranties to guarantee all of the vehicles we sell. Torque converters are covered components. If you need anything further, please contact us directly.

May 05, 2023 -

Jrouse37 responded

My name is jarrett rouse i can provide all the questions in the emails i asked and all the responses with my salesman.

May 05, 2023 -

The Internet Car Lot, Inc. responded

Hi Jarrett, you purchased an extended nationwide warranty so your truck and torque converter is covered. You're able to take the vehicle to any certified repair facility of your choosing. In regards to the paint, we have over 50 pictures of our vehicles online taken in the natural sunlight, un-filtered. We do not misrepresent or mislead our buyers. We do offer an optional paint protection warranty that you did not get that protects against any paint defects. We're happy to get any repairs done you would like at our cost as a goodwill gesture however. Please let us know. Thank you.

May 05, 2023 -

Jrouse37 responded

Who do i need to get in contact with?

May 05, 2023 -

The Internet Car Lot, Inc. responded

Hi Jarrett, John our service manager can assist you at 402.991.1112. Thank you.

May 15, 2023 -

Jrouse37 responded

Well that was a waste of time after waiting a week im told i have to pay 4000 to fix all of the issues i was not told about? After you tell me that youll fix them at no cost to me?

May 15, 2023 -

The Internet Car Lot, Inc. responded

Hi Jaretr, if you read our response, we said we could do the repairs at our cost not at no cost to you. We are happy to assist if you need us. Thank you.

May 15, 2023 -

Jrouse37 responded

I thought you ment your cost as in you covering it, it make zero since for me to pay you to fix damage i was not told about after asking

May 23, 2023 -

Jrouse37 responded

After multiple calls and ignored emails it would be nice if i can get the information of who my attorney needs to get in contact with. Your customer service is absolutely ridiculous!

April 15, 2023

I recently bought a car with the help of one of their sales associates, and he was excellent to work with. He was extremely acquainted and answered all my questions throughout the process. He made sure t More

by Phil Berron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon
Apr 15, 2023 -

The Internet Car Lot, Inc. responded

Thank you so much for the kind review Phil and congratulations on your new car! Please come see us next time you’re in the market for your next vehicle!

April 15, 2023

My old pro reliable mechanic checked the car, from headlights to tail lights. He said if I didn't buy it, he would buy it. It was a superb price for a great car. More

by Rob Phelps
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Cook
Apr 15, 2023 -

The Internet Car Lot, Inc. responded

Thank you so much for the kind review James and congratulations on your new car! Please come see us next time you’re in the market for your next vehicle!

April 15, 2023

First-class quality service from these guys at The Internet Car Lot. Check their inventory and prices before you buy anywhere else! More

by Build Wiser Admin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
Apr 15, 2023 -

The Internet Car Lot, Inc. responded

Thank you so much for the kind review Josh and congratulations on your new car! Please come see us next time you’re in the market for your next vehicle!

April 15, 2023

I've never had such a great experience! This guy was nice, easy to talk with, negotiable with what we had going on, and definitely won our business. More

by Whitney Briggs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
Apr 15, 2023 -

The Internet Car Lot, Inc. responded

Thank you so much for the kind review John and congratulations on your new car! Please come see us next time you’re in the market for your next vehicle!

April 15, 2023

They get to the point. They showed us the damage that they had fixed and hid nothing from us. I'm very impressed and very happy with my buy today. Already recommending anyo More

by Breigh Schillig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
Apr 15, 2023 -

The Internet Car Lot, Inc. responded

Thank you so much for the kind review Wilens and congratulations on your new car! Please come see us next time you’re in the market for your next vehicle!

April 15, 2023

I've been buying cars for 50 years, and this was the smoothest, most comfortable, no-pressure experience I've ever had on a vehicle purchase. More

by Beth Brewer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon
Apr 15, 2023 -

The Internet Car Lot, Inc. responded

Thank you so much for the kind review Chris and congratulations on your new car! Please come see us next time you’re in the market for your next vehicle!

April 15, 2023

I loved the customer assistance. They were very truthful and sold me a very nice car that I have not had any issues with so far. They gave me a better deal than other dealerships. I More

by Malkaam Muhammad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Cook
Apr 15, 2023 -

The Internet Car Lot, Inc. responded

Thank you so much for the kind review James and congratulations on your new car! Please come see us next time you’re in the market for your next vehicle!

April 15, 2023

I never thought I would leave the city with the car I have today, which I get to call mine. Great gesture all around. They did me a favor multiple times that I would not do from other dealerships. More

by Lex Birmingham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon
Apr 15, 2023 -

The Internet Car Lot, Inc. responded

Thank you so much for the kind review Tim and congratulations on your new car! Please come see us next time you’re in the market for your next vehicle!

April 15, 2023

Very honest, upfront, and patient. I looked at 2 cars for a week, then opted for a third. The workers could not have been more friendly or accommodating. More

by Brian Miller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
Apr 15, 2023 -

The Internet Car Lot, Inc. responded

Thank you so much for the kind review Jones and congratulations on your new car! Please come see us next time you’re in the market for your next vehicle!

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