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The Internet Car Lot, Inc.
Omaha, NE
423 Reviews
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Showing 423 reviews
September 21, 2022
Update on these xxxxxxxx, They sold me a cadillac srx my last review laid out the whole story, but long story short, they sold me a car that developed a loud noise after a few months of having it. I took it last review laid out the whole story, but long story short, they sold me a car that developed a loud noise after a few months of having it. I took it in to them and they said it wasn't covered under their garbage warranty and they tried to charge me $2000 because they said it needed a new catalytic convertor that of course their inspection didn't catch, I refused to pay them for it, and they told me to take it somewhere else, I did just that. I took it to an exhaust specialist and he fixed my car for $140. That's right, not $2000 like these criminals quoted but $140. So I want whoever reads this review to be absolutely aware about what doing business with these xxxxxxxx entails. I would highly, and I mean highly recommend not doing business with these thieves in any way. I learned my lesson, I hope you don't have to. More
by James Hurst
Employees Worked With
salesman and staff
September 14, 2022
Quoted pricing and then jumped up 5,000 when I asked for a purchase agreement. Then dropped the price 1,000.00 on website however did not reflect that in agreement price. Waist of time! a purchase agreement. Then dropped the price 1,000.00 on website however did not reflect that in agreement price. Waist of time! More
by ls.isabell
Employees Worked With
Emily Johnson
August 24, 2022
My wife purchased a car last week from the Internet Car Lot. The driver that delivered the car from Omaha to KC was the first person to point out to us that it had a significant amount of bad rust along t Lot. The driver that delivered the car from Omaha to KC was the first person to point out to us that it had a significant amount of bad rust along the windshield and underneath the car. None of this rust damage had been disclosed to us by the dealer or in any of the paperwork. When I called the Internet Car Lot to discuss this issue with the salesman, Billy Rager, the other salesman, Wyatt Allen refused to let me speak with him, said it was more of a service question. When I asked Wyatt how he would feel if he purchased a car with significant damage that wasn’t disclosed, that came with a A+ Inspection report, he said that he personally would never purchase a car without test driving it first. Wow, that blew me away, even their own salespeople know better to buy a car from the company they represent. After I posted this complaint, someone from their company reached out to me, and offered to allow me to exchange the car with another car on their lot. So I looked through the 200+ cars they have in inventory, and 90% of them are listed with either hail damage or a Branded Title since they have been in a major accident. I asked the general manager, Ryan Cook, if he had any cars that were in good condition. He recommended a 2020 Ford EcoSport that came with a 92 out of 94 rating. I had a friend of mine that manages a Ford dealership run the CarFax report, and sure enough the car they recommended had a major accident 9 months ago. So it is clear as day that every car on their lot has major issues. I left several messages with Ryan Cook to discuss alternative solutions, but he would not return my calls. I would highly recommend that you buy a car anywhere else before considering buying a car from The Internet Car Lot in Omaha or Council Bluff. More
by Scott.heyka
Employees Worked With
Ryan Cook, Billy Rager, Wyatt Allen
August 10, 2022
After some discrepancies with this car lot - and leaving a bad review. I am updating my review because the service manager John contacted me directly wanting to know why I was dissatisfied. After we talked, a bad review. I am updating my review because the service manager John contacted me directly wanting to know why I was dissatisfied. After we talked, the problem was taken care of and we drove away with a car we are super happy with. He worked hard to make us happy. I appreciate that. More
by nateo
Employees Worked With
John-service manager at Nebraska lot.
