The Luxury Collection Walnut Creek
Walnut Creek, CA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 134 service reviews
The difference between our 1st time there before Jessica approximately 4 years ago not good on any level:-( The 2nd & 3rd time have been with Jessica and it was flawless on EVERY level! Jessica is why we sw approximately 4 years ago not good on any level:-( The 2nd & 3rd time have been with Jessica and it was flawless on EVERY level! Jessica is why we switched back to you from Marin Maserati!! You are lucky to have her and so are your clients;-) More
3 days to change the oil Took way too long to preform the service. A blind man must have washed the car, took me three hours to get out the water spots service. A blind man must have washed the car, took me three hours to get out the water spots More
Quality care for my car. I liked the pickup experience because I live far away from the dealership, but I wish the car could be delivered as well. I liked the pickup experience because I live far away from the dealership, but I wish the car could be delivered as well. More
I’m always impressed with the service department here. One of the best I’ve ever dealt with. One of the best I’ve ever dealt with. More
Found a solution to my needs. Went out of the way to please. Followed through and kept their promise. Went out of the way to please. Followed through and kept their promise. More
No follow up. I texted the service advisor if a loaner would be provided and no response. Few days later, got a text saying she was out. No follow up on when the c I texted the service advisor if a loaner would be provided and no response. Few days later, got a text saying she was out. No follow up on when the car was going to be done. No pre-explanation on the final cost of the service. Everything about it the experience was reactive and not proactive More



