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Babylon Honda - Service Center

West Babylon, NY

4.6
2,591 Reviews
Call Service Center (631) 669-8800

2,591 Reviews of Babylon Honda - Service Center

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May 05, 2025

Clean, efficient and welcoming. Was able to sit and sit for my vehicle in the comfort of the waiting room. More

by alyrro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2025

Great service. Very informative with options. Comfortable waiting room. Fast and efficient. Value focused Thanks More

by Kimberlyarezzi
Recommend Dealer
Yes
Employees Worked With
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melanie Betancur
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May 02, 2025

I came in for an oil change and Vincent was very helpful. He explained that I needed some additional services on the car and made sure I understood the procedure. More

by STARZ88050
Recommend Dealer
Yes
Employees Worked With
Vincent
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May 01, 2025

Vanessa Gonzalez is my service advisor She is a pleasure to work with She is honest and always helpful She is the best!!! More

by furbee02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

The New Babylon Honda responded

Thank you so much for the kind words! We’re thrilled to hear that you had such a positive experience with Vanessa. She truly goes above and beyond for our customers, and we’re lucky to have her on our team. We'll be sure to pass along your compliments—feedback like yours means a lot to us!

April 30, 2025

Everyone was very friendly and knowledgeable. They did everything to get me my vehicle completed by the time I needed it. More

by sunnyleo482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Caccavale
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

The New Babylon Honda responded

Thank you for the great review! We're so glad to hear that our team was friendly, knowledgeable, and able to get everything completed in time to meet your needs. We truly appreciate your business and look forward to assisting you again in the future! Best regards, The New Babylon Honda Team

April 30, 2025

Everything was fine I'm waiting to see if the problem is corrected or not. I think it's an electrical issue More

by Cmleimeister
Recommend Dealer
Yes
Employees Worked With
Vanessa
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May 01, 2025 -

The New Babylon Honda responded

Thank you for your feedback, Cmleimeister. We’re glad everything went smoothly during your visit, and we understand your concern about the issue possibly being electrical. If you continue to experience any problems or need further assistance, please don’t hesitate to reach out—we’re here to help and ensure everything is fully resolved. Best regards, The New Babylon Honda Team

April 30, 2025

Good services and short wait times. Have always been happy with the service here. Never a problem. More

by eyelandr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Caccavale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2025 -

The New Babylon Honda responded

Thank you for the positive review, eyelandr! We’re thrilled to hear that you’ve always had a great experience with us and that our service continues to meet your expectations. We truly appreciate your continued trust and look forward to serving you again in the future! Best regards, The New Babylon Honda Team

April 29, 2025

Started off rocky with Abraham but the Assistant Manager Angel stepped in & saved the day, I’m a happy customer now. More

by Queen Roz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Betancur
4.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Castillo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
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May 01, 2025 -

The New Babylon Honda responded

Thank you for sharing your experience, Queen Roz! We’re sorry to hear that your visit started off rocky, but we’re glad to hear that Angel was able to step in and help turn things around. We're committed to providing excellent service, and we truly appreciate your patience. We’re happy to have you as a satisfied customer and look forward to assisting you again in the future! Best regards, The New Babylon Honda Team

April 27, 2025

The rep said the job would take approximately 2hrs. They called me a bit earlier and I got my car quickly More

by Vmarroy
Recommend Dealer
Yes
Employees Worked With
Abraham Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abraham Castillo
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Apr 28, 2025 -

The New Babylon Honda responded

Thank you so much for the great feedback! We’re thrilled to hear that everything went smoothly and even quicker than expected. Getting you back on the road fast is what we aim for, and it’s awesome to know we delivered! We can’t wait to help you again whenever you need us.

April 26, 2025

The service representative was courteous, friendly and assisted me immediately. The vehicle was returned to me in a timely manner and in the agreed time frame More

by DEVINNAUTH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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