2,606 Reviews of Babylon Honda - Service Center
Staff is very nice - only issue was that they changed my fuel pump (recall) and the inside of my vehicle stunk like fuel for DAYS. It was awful. fuel pump (recall) and the inside of my vehicle stunk like fuel for DAYS. It was awful. More
Excellent service advisor from The New Babylon Honda. I was completely satisfied with the service provided. Quick and convient service department. I would recommend this Honda service location. was completely satisfied with the service provided. Quick and convient service department. I would recommend this Honda service location. More
Poor communication and misleading informationWas told we Poor communication and misleading information Was told we would get a call back before COB and did not receive. Received two separate diagnosis fees Poor communication and misleading information Was told we would get a call back before COB and did not receive. Received two separate diagnosis fees which I think unexceptional especially if your considering have work done. More
Everyone was nice and professional. However, I came in to get one of my tires patched from a flat the day before. I had to change the tire and use the temporary spare. When I had the the flat tire off. I ins get one of my tires patched from a flat the day before. I had to change the tire and use the temporary spare. When I had the the flat tire off. I inspected what cause the flat. A metal shard the size of a 1/4 inch nail. But flat. Stuck in the middle thread. So I felt confident that a plug or patch would fix it. It cost more money. But, I went with a patch. So the I brought my car in at 7:30am. I was there early cause I knew there will be a line. I was 3 in line. 1/2 hour past waiting in the waiting room. the service member that help me told me that I needed to replace my tire because nail was on the side wall of the tire. I responded that is not true. They then want back to talk to the mechanic. Came back 5 min and change their story to the hole is too big. They don't know if they can patch it. Well. I told them to patch it. And it's been fine so far. No flat. The tire is good. So I saved my self $250 for having the sense to see the xxxxxxxx. There is to many crooks that try to take advantage of people in the auto industry. Be honest instead of trying to make a quick few bucks. More
Good service I appreciate everything was performed and what I needed was taken care of thank you for kindness gratefulness it was a pleasure to have my car there what I needed was taken care of thank you for kindness gratefulness it was a pleasure to have my car there More
Only 4 stars today, I couldn’t get the appointment I wanted, the time for the maintenance was longer than expected, but everything was done well, the vehicle is still in excellent condition, and I’d lik wanted, the time for the maintenance was longer than expected, but everything was done well, the vehicle is still in excellent condition, and I’d like to keep it that way. More
Only 4 stars since it took about 40 minutes to get checked into the service department . The rest of the new car service went off without a hitch. Reed was very professional and met his promised deliv checked into the service department . The rest of the new car service went off without a hitch. Reed was very professional and met his promised delivery time. More