Babylon Honda - Service Center

HRV was taken in for Recall. Returned with every possible dashboard warning flashing. Waited 4 days for an appointment to return the vehicle. Told that the wrong recall correction was completed?!?! Never o dashboard warning flashing. Waited 4 days for an appointment to return the vehicle. Told that the wrong recall correction was completed?!?! Never offered a courtesy car. We had to coordinate car rides to get family to and from work. Never, ever received a follow up call before appt or during. We will NEVER bring our Honda to Babylon Honda again. We cannot trust the quality of their service or customer service. Shame on you Babylon Honda More

I would like to know when I drop my car off that there were short staffed I wouldn’t of waited there. Inspection was two hours i waited were short staffed I wouldn’t of waited there. Inspection was two hours i waited More

Service technician was pleasant and car was ready when promised. Advised of possible issues at next service appointment, but reassured that it wasn't anything I needed to be concerned about. promised. Advised of possible issues at next service appointment, but reassured that it wasn't anything I needed to be concerned about. More

Everything was great In and out very quicklyWaiting Everything was great In and out very quickly Waiting room was clean and everyone was very friendly Everything was explained to me clearly before I Everything was great In and out very quickly Waiting room was clean and everyone was very friendly Everything was explained to me clearly before I left More

Terrible customer service. My car was there for over a week. I think they forgot about it because when I called after 24 hours for status, I couldn’t get anyone on the whole. Three calls later and I was t week. I think they forgot about it because when I called after 24 hours for status, I couldn’t get anyone on the whole. Three calls later and I was told they test drove it to find try and see if they could hear the noise. More

Fenix and the rest of the New Babylon Honda staff was extremely attentive and helpful throughout the whole process. I was back on the road in no time. extremely attentive and helpful throughout the whole process. I was back on the road in no time. More

Great all around service. Highly recommend. It’s unfortunate i did not purchase my Honda here. I will refer some people here if & when they are in the market for a vehicle. unfortunate i did not purchase my Honda here. I will refer some people here if & when they are in the market for a vehicle. More

Excellent excellent service I’m do back for more service on my car. It’s always great going to the service department I have great amount of respect for the team at The New Babylon Honda service department on my car. It’s always great going to the service department I have great amount of respect for the team at The New Babylon Honda service department More

I booked online in early 5/2021 for a 10:00am 6/12/21 oil change and replacement of front and back windshield wiper blades. I arrived to the dealership around 9:50am. In addition to the oil change, the thre change and replacement of front and back windshield wiper blades. I arrived to the dealership around 9:50am. In addition to the oil change, the three blade replacement was to be $25. i waited for a little over two and one half hours. after 12:00pm still waiting for my car i am told the rear blade was not “a genuine Honda blade” and this blade itself would cost $45. Clear dishonesty because i have never taken my car elsewhere to be serviced therefore its impossible for that blade to not be “a genuine Honda blade”. I declined replacement of the rear wiper blade and I was going to just plead for my car back so I could just leave. Will not be returning. More

The reps at this dealership are very helpful, the technicians are willing to bring you to the garage and show you exactly what is wrong with the car, and my appointment was very timely. This was a co technicians are willing to bring you to the garage and show you exactly what is wrong with the car, and my appointment was very timely. This was a complete 180 from Nardy Honda in Smithtown. If you're thinking of Honda - I definitely recommend Babylon Honda! More