Babylon Honda - Service Center

Very nice people Great sense of humor But my car still rides the same way that I bought it there for in the first place rides the same way that I bought it there for in the first place More

No contact between Management and Customer for over 3 wks. on our Repair status. Only Edwin in California at American Honda (case mgr.) was able to be our in-between. Over 15 calls were made to Steven Fe wks. on our Repair status. Only Edwin in California at American Honda (case mgr.) was able to be our in-between. Over 15 calls were made to Steven Ferchak and John McGuire, without the courtesy of a reply. Their Reception area consists of torn and ripped leather seats and a Coffee Station (not available of course during Covid) but it too was filthy. Our next vehicle will once again be a Lexus.! More

I was greeted promptly and my service issues were dealt with in a cordial and prompt manner. My car was serviced in a prompt manner meeting all of my expectations. with in a cordial and prompt manner. My car was serviced in a prompt manner meeting all of my expectations. More

I don’t usually fill these out unless 1) I received Exceptional service or 2) I received horrible service. I brought my car in TWICE to the Babylon Honda service center. My 2017 Honda Accord Ex-L V6 ha Exceptional service or 2) I received horrible service. I brought my car in TWICE to the Babylon Honda service center. My 2017 Honda Accord Ex-L V6 has been getting absolutely horrible gas mileage. I usually get anywhere from 19-36 MPG, of course 36 being when I get on the highway. NowC I am Getting around 13-14mpg and it’s a struggle to get up there. When I start the car, it gets anywhere from 1.2mpg - 5.0mpg. I brought the car in to be checked and was told the air filter as clogged and should solve the problem. I paid $70 to change the filter and of course it did not fix the problem. I was told a service member drove the car and got an average of 17 mpg. There clearly is an issue with something because the mileage went down significantly. I guess I just expected a little more understanding on my issue and Honda offering to look into it further. I really felt like they just wanted me to pay for the filter to be changed and get my money and leave. Like they didn’t want to be bothered. More

Fenix was very good at communicating what was wrong with the car and taking the initiative to follow up with the warranty folks. he also listen to my concerns about checking the clock carefully since I was the car and taking the initiative to follow up with the warranty folks. he also listen to my concerns about checking the clock carefully since I was taking a trip to Boston. More

Very good customer service. I am very pleased with the work they did on my car. Will definitely recommend them to friends and family. Great work they did on my car. Will definitely recommend them to friends and family. Great More

It’s very reassuring to know that Honda stands by their warranty. They did the right thing. Way to go. Way to be. 25 words warranty. They did the right thing. Way to go. Way to be. 25 words More

There was a recall that came up on my phone I called Honda service and there toll me to come in because I have to go to New Jersey the next DAY Honda service and there toll me to come in because I have to go to New Jersey the next DAY More

I love Babylon Honda. They provide quick and easy service. My oil change and tire rotation were done in under an hour. There is almost never a wait. service. My oil change and tire rotation were done in under an hour. There is almost never a wait. More

I was accommodated for the date that was convenient for me. The appointment time was “on time.” After hearing my needs, everything was explained to me-coupons welcomed and recall was brought to my attent me. The appointment time was “on time.” After hearing my needs, everything was explained to me-coupons welcomed and recall was brought to my attention. More