Babylon Honda - Service Center

As usual the service was excellent at the dealership. I had a problem trying to make an appointment. I tried calling 6 times over a 3 day period and no one answered the phone. I left my name and number on had a problem trying to make an appointment. I tried calling 6 times over a 3 day period and no one answered the phone. I left my name and number on the tape once and I did not receive a call back. More

They were great and did my car quick and had no problems. They are very helpful I will go back here if I need service They are very helpful I will go back here if I need service More

Drove right in with no appointment and were friendly and professional. Only took about an hour for my oil change and tire rotation. Will return. professional. Only took about an hour for my oil change and tire rotation. Will return. More

Fenix was great. He was friendly and answered all questions I asked him. I called back with one more question and he picked up and answered it. I will request him the next time I go for any service. questions I asked him. I called back with one more question and he picked up and answered it. I will request him the next time I go for any service. More

Two different repairs, over $3,000. The car still is not driving correctly. Every time I bring in my vehicle, I leave spending over $1,000 each time. I am either getting rid of the car, finding a new servic driving correctly. Every time I bring in my vehicle, I leave spending over $1,000 each time. I am either getting rid of the car, finding a new service center, or getting a new car that is not a Honda. More

I first contacted John Mcguire from the management department. John listened to my needs and concerns. He immediately put me in contact with the service department. I could not have been more pleased department. John listened to my needs and concerns. He immediately put me in contact with the service department. I could not have been more pleased with the friendly, informative, prompt and professional service I received from Reed Cronin in the service department. He took the time to explain everything to me, explained my options and provided me with his expert advice. I would recommend anyone with a Honda to service their car at The New Babylon Honda service center. More

Excellent service department. Great service writers and honest assessments of vehicle. Ability to schedule service online and text/call updates throughout service was nice. Far better service center than o honest assessments of vehicle. Ability to schedule service online and text/call updates throughout service was nice. Far better service center than others on the island that I’ve tried. More

When I got home I noticed a few new nicks and scratches on my car that weren’t there before servicing. I’m not sure what exactly happened since I was only there for an oil change but very disappointed that on my car that weren’t there before servicing. I’m not sure what exactly happened since I was only there for an oil change but very disappointed that this happened. More

Vehicle, 2022 Odyssey with 350 miles, was brought in on a Saturday for a strange sound coming from front end that could only be heard while driving. I was called hours later and told they couldn't hear the Saturday for a strange sound coming from front end that could only be heard while driving. I was called hours later and told they couldn't hear the sound and to pick up my car, and that I might have to pay a $75 diagnostic fee. When I said it was unacceptable that the car wasn't being diagnosed, I was told I could test drive it with a technician to hear it BUT they wouldn't be able to go out on the road with me because they were all unavailable and I'd need to wait until another day. When I arrived, it was apparent by the mileage, that the car was never test driven. I ended up test driving vehicle with technician on Monday morning, and he was able to hear the noise I heard, but he said he wasn't going to be able to spend more than a couple of hours on it since he was leaving early. When I called a few hours later for an update, I was told they couldn't tell where the sound was coming from. I was advised that I should drive the car more to break it in. I brought it to a different dealership two days later that was able to fix my car. They heard the noise on a test drive that ACTUALLY TOOK PLACE, and identified the cause of the noise. I will never visit Babylon Honda again. It is my intention to make anyone and everyone aware that Babylon Honda will lie, and never help you. More

I thought I was having a problem with my 2017 Honda Accord Hybrid and Fenix was excellent in describing how the battery and motor works in powering the car. He had the service man who works on Honda h Accord Hybrid and Fenix was excellent in describing how the battery and motor works in powering the car. He had the service man who works on Honda hybrid automobiles check out the system for proper operation. I was happy to fine that my Honda was in top operating condition. Many thanks for Fenix and Steven his service man. More