2,606 Reviews of Babylon Honda - Service Center
The diagnosis & repair was time consuming, 3 days in total. The proposed repair cost was extremely high. Honda parts were not available at a Honda dealership? The dealer is not set up to repair cars total. The proposed repair cost was extremely high. Honda parts were not available at a Honda dealership? The dealer is not set up to repair cars that are 10+ years old and not on lease. I was shocked to hear that front brakes would cost $1700 to repair. Exhaust System $1700 to repair. The total proposed bill for my requested services was over $4000. Maybe that is the strategy, overwhelm the customer with and extremely high bill in an effort to push the customer towards the purchase of a new vehicle. Any one of those repairs at a private shop would have been 50-75% less. Honda has to get a bit more realistic with their pricing. I needed the truck for work and could not afford to have it down for 1 week. The service manager was nice enough.....I just felt that their hands were tied. More
Very informative at explaining details when responding to our questions, which was refreshing. Even though Honda was working on our car on Steven’s day off, he called us to update us as to whether we needed our questions, which was refreshing. Even though Honda was working on our car on Steven’s day off, he called us to update us as to whether we needed new engine mount brackets. More
In general, this dealership provides excellent service. I have used other Honda dealerships on Long Island servicing my Honda cars and have not been a pleased. have used other Honda dealerships on Long Island servicing my Honda cars and have not been a pleased. More
I would like to thank everyone that helped me in the usual very difficult and stressful process of buying a car. I will be coming to this dealership from now on and recommending friends and family as we usual very difficult and stressful process of buying a car. I will be coming to this dealership from now on and recommending friends and family as well. Thank you for making this a stress free experience and even enjoyable. More
The car repair service ever! It took 9 days to get my car back! It was near impossible to get my service advisor Steve on the phone and when I did, he gave nothing but lame excuses on the delay. I’ve been go back! It was near impossible to get my service advisor Steve on the phone and when I did, he gave nothing but lame excuses on the delay. I’ve been going to Babylon Honda for service got 11 years and I get that everyone has a bad day once in a while but 9 bad days?... Babylon Honda was a embarrassment to themselves and Steve the service advisor was basically useless. The New Babylon Honda is terrible and lost a loyal customer due to their incompetence. More
Fenix is my service writer of choice. He is always straight forward and never pushes services that aren't needed. He does let you know what to expect in the future. straight forward and never pushes services that aren't needed. He does let you know what to expect in the future. More
I would like to say that mr.jesus rameriz came through for me like he promised he would.i would like to take this time to thank him.He is an asset to honda.. for me like he promised he would.i would like to take this time to thank him.He is an asset to honda.. More
Reed was very personable and a pleasure to work with. He was fast and efficient checking me in. Also my car service was done in less than the expected time. was fast and efficient checking me in. Also my car service was done in less than the expected time. More
Great service..love you guys especially Steven..thanks so much..been doing business with new babylon for over a year and always a pleasure..thank you again much..been doing business with new babylon for over a year and always a pleasure..thank you again More