2,589 Reviews of Babylon Honda - Service Center
The customer service was very polite and the service was quite fast. I had a wonderful experience with all staff members. The result gave extra time to work in other errants quite fast. I had a wonderful experience with all staff members. The result gave extra time to work in other errants More
I’m really upset with my last experience with the service center. I had a TPMS light come on after I had a tire plugged (different than the tire pressure light, which I didn’t know...my fault) I went to the center. I had a TPMS light come on after I had a tire plugged (different than the tire pressure light, which I didn’t know...my fault) I went to the service center to see if somehow I had messed up the censor with the previous damage to my tire. I was told they would look at the car for me and IF there was a problem with the censor being faulty, I would be charged the $150 diagnosis fee which would be credited towards the work being done(even though my lease is through them and I’m still under warranty, fine I get some things aren’t covered). There was nothing wrong with the censor and I was charged the same diagnosis fee to tell me now I just need new tires. I really just wanted to know why this light was on, they could’ve told me It might be on because I might need new tires. I was completely misled and when I told the service guy he told me I would only be charged if there was something wrong with the censor , he told me “I know I get confused with this stuff too , I’m still learning” ... REALLY? He told me the light was on because the tire tread depth was so low on the front tires that it threw the entire car off balance... sure ? i will not go back to this service center More
Really enjoyed being there! Everything was well explained! Steven was extremely patient and thoroughly explained the steps that needed to be done and everything was mentioned on the invoice with cl explained! Steven was extremely patient and thoroughly explained the steps that needed to be done and everything was mentioned on the invoice with clarity. More
Always a top notch service experience. Service mechanics and service advisor Fenix Villar always spot on, first class. This last added sentence gets me to 25. and service advisor Fenix Villar always spot on, first class. This last added sentence gets me to 25. More
Great service, clean and efficient facility. Wonderful staff. Everyone was very friendly and knowledgeable. Everything was explained and communication was Fantastic. 10/10 would recommend and return again staff. Everyone was very friendly and knowledgeable. Everything was explained and communication was Fantastic. 10/10 would recommend and return again. More
I have always received excellent service from BabylonHonda service department for the last six years. Service advisors are always available, very friendly and helps me to get most value for what BabylonHonda service department for the last six years. Service advisors are always available, very friendly and helps me to get most value for what i am spending on my cars. More
I was promptly greeted for service. Requests taken and advised I would be called when the car was ready or contacted regarded other needed maintenance. I was called when the car was ready advised I would be called when the car was ready or contacted regarded other needed maintenance. I was called when the car was ready More
My most recent service appointment was with Reed. He’s sissy’s my advisor. Friendly, helpful & knowledgeable. Would recommend to my friends & my family. Thanks again Reed. sissy’s my advisor. Friendly, helpful & knowledgeable. Would recommend to my friends & my family. Thanks again Reed. More