Babylon Honda - Service Center

I love Steve F. I live in Queens & purchased my Hatch in Babylon and consistently come back just because him and I have built a relationship and he is super knowledgeable. I was displeased not with his serv Babylon and consistently come back just because him and I have built a relationship and he is super knowledgeable. I was displeased not with his service but with the wait time for the recommended 15,000 mile package & a new york state inspection. I made an appt at 10am arrived at 950am & was not done until 230pm; that is absolutely ridiculous. I inquired with the receptionist as to why it was taking way longer than the 2-3 hours on the sign and she was annoyed with the fact that I was even asking that question. I then proceeded to ask several follow up questions and she became irate as if she had provided me with accurate information which she had not. Steven F then came out and explained in detail what was going on (which is quite frankly all I wanted to know) and I waited maybe an additional 30 minutes and then I was on my way. I am sorry to report that I will no longer drive 54 minutes out of my way to get my hatch serviced solely based on the fact that your receptionist is not knowledgeable, friendly or posses the basic skills for a customer service job and the fact that your wait time is entirely to long. Steve F thank you for all that you’ve done! More

Fenix was great as always but it just takes a long tine to get out of there if you just need an oil change ! Thanks to get out of there if you just need an oil change ! Thanks More

The staff was friendly, courteous,informative and knowledgeable.Things took a little longer than I would have liked,but, considering the reduced staff due to the virus, I can't complain. knowledgeable.Things took a little longer than I would have liked,but, considering the reduced staff due to the virus, I can't complain. More

I always bring my car here. Always very good service. The waiting time is usually not that long as well which is great. Thank you waiting time is usually not that long as well which is great. Thank you More

I recommend this service because they fixed the problem. I didn’t give five stars because of the lack of communication. I know the phones were part to blame for one but in both visits they closed without I didn’t give five stars because of the lack of communication. I know the phones were part to blame for one but in both visits they closed without giving me an update. One I got an hour after closing and the other I didn’t get until the next day. More

Very good service what I use for at least 25 years.Only Very good service what I use for at least 25 years. Only this time I had to wait for almost 3 hours for oil change. Very good service what I use for at least 25 years. Only this time I had to wait for almost 3 hours for oil change. More

Servicing center is good but i need more detail service like if you do this, it will be happen. if you don't do this you will face this problem like this, thanks Fenix Villar, appreciate . like if you do this, it will be happen. if you don't do this you will face this problem like this, thanks Fenix Villar, appreciate . More

the almost 3 hour wait too long.why give me a 9:45 the almost 3 hour wait too long. why give me a 9:45 appointment if you can't meet it? the waiting area was clean the almost 3 hour wait too long. why give me a 9:45 appointment if you can't meet it? the waiting area was clean More

Fine work on everyone behalf. Work was competed on time and I know work was completed correctly. Will continue to use honda's service. Mark Weiss and I know work was completed correctly. Will continue to use honda's service. Mark Weiss More

Excellent place you can trust. The place is always clean. The service advisors are very knowledgeable and explain the procedures in words that I can understand. The service advisors are very knowledgeable and explain the procedures in words that I can understand. More