Babylon Honda - Service Center

As always, the service advisor ( Fenix) provided outstanding customer service. He is throughly knowlegeable about the Honda branded vehicles and very personable in his manner. outstanding customer service. He is throughly knowlegeable about the Honda branded vehicles and very personable in his manner. More

I was given a loaner while they worked on my car. The loaner stunk of cigarettes and the car was dirty, the carpets needed a vacuum and the steering wheel was sticky as well as the cup holders. When I re loaner stunk of cigarettes and the car was dirty, the carpets needed a vacuum and the steering wheel was sticky as well as the cup holders. When I returned the car and complained about the smell and uncleanliness, they said that the loaners are always in and out. That is an unacceptable answer especially during this pandemic. When I received my car back I saw a scratch around the worked-on area. When I brought it to their attention they asked “Are you saying this wasn’t here before bringing it in?” Accusing me! it’s a brand new car! Why would it have a scratch? They tried wiping it off with a glass cleaner and it didn’t work. They finally used a stronger chemical and it came off. But why aren’t they cleaning after themselves. Why leave residue on the vehicle? Unprofessional establishment! More

I've been having my car serviced at Babylon Honda for a few years.I like the service here.I hope Honda redesign the next generation to improve the appearance. few years.I like the service here.I hope Honda redesign the next generation to improve the appearance. More

Great service at the New Babylon Honda Service Center Reed has been taking excellent care of my Honda CRV for years - thank you for your professionalism and especially for taking care of my car as if it w Reed has been taking excellent care of my Honda CRV for years - thank you for your professionalism and especially for taking care of my car as if it were your own. I always leave Babylon Honda assured that my car is road-safe and in top condition. More

Excellent, prompt service. Have been using this dealership for years. Very professional staff who are very helpful and made sure I got out in a reasonable amount of time. Have been using this dealership for years. Very professional staff who are very helpful and made sure I got out in a reasonable amount of time. More

Outstanding service from Reed He was extremely friendly Outstanding service from Reed He was extremely friendly and professional in getting me in and out in a timely manner. Also whom ever did my oil chan Outstanding service from Reed He was extremely friendly and professional in getting me in and out in a timely manner. Also whom ever did my oil change did an outstanding job of getting the oil change done efficiently. Thank you you Reed More

Steve is a exceptional man. Every time I go to him he gives me a big Hello!!!. I tell what I think I need then he goes to the Mechanic and what need is a exceptional man. Every time I go to him he gives me a big Hello!!!. I tell what I think I need then he goes to the Mechanic and what needs. then. He comes to me in the Lounge Lou and talk I give him the OK More

I was told that my appointment would take the most an hour it took over 2.5 hours for a oil change and tire rotation. I let the rep know how unhappy I was and all I got was an apology. I was very disappo hour it took over 2.5 hours for a oil change and tire rotation. I let the rep know how unhappy I was and all I got was an apology. I was very disappointed in the service. More

Very nice experience Michael and Phillip were very nice and made the service visit a pleasure! My air conditioning unit stopped working and they made sure that I stayed i Michael and Phillip were very nice and made the service visit a pleasure! My air conditioning unit stopped working and they made sure that I stayed informed of the status of my vehicle and that it was returned to me quickly. More

Excellent service I brought in my car for an inspection, oil change and rep ended fluid changes. I bought the civic used four years ago with 13000 miles on it and now i I brought in my car for an inspection, oil change and rep ended fluid changes. I bought the civic used four years ago with 13000 miles on it and now it has 67000 miles on it. Other than oil changes, tires and brakes pad replacements I have spent nothing on repairs and wish to continue this. I was recommended the fluid change service in order to keep the civic running in an optimal manner. More