Babylon Honda - Service Center

The Honda service was excellent the advisory he was Very polite and helpful everything was great cashier was polite polite the place was very clean polite and helpful everything was great cashier was polite polite the place was very clean More

Fenix the advisor is the best. Gives me great service. I always go back to him. The service is clean and prompt. Very professional service always go back to him. The service is clean and prompt. Very professional service More

Actual work done was fine, disappointed in the service I have used this dealership for the past 10 years for my CRV and was happy with the service. I've heard that there are new owners now and maybe that's I have used this dealership for the past 10 years for my CRV and was happy with the service. I've heard that there are new owners now and maybe that's the problem. When I had a problem with my car not starting, I called to see if they had a towing service. It took 4 days to get someone to answer my question. I called multiple times and left 3 messages. I did an online chat twice. That information was sent to the dealership since they didn't know the answer. I texted with someone who was surprised that I wasn't contacted yet and assured me that the question was sent. I chose the operator as an option the 3rd time I called and got sales. After explaining how the service dept. didn't get back to me the salesman went to ask the manager about the towing.They switched me to service again anyway and the mailbox was full. No help at all. After leaving a message for the service manager I finally got a call back. I know that the full staff wasn't working due to covid-19 but there is no reason it took 4 days to get an answer to a simple question. Even though I had an appt. my car was not worked on until the next day. When I asked why they listed all those appointments as available if they didn't matter, I was told so they can see what's coming in. That's unacceptable. The site has appointments every 15 minutes. That is ridiculous. I feel like I should build a relationship with a local garage instead of traveling from Sayville to West Babylon. More

2017 CR-V Battery issues Although the dealership tried to point us in a different direction we found online 2 services bulletins regarding the 2017-2019 CR-V have battery drai Although the dealership tried to point us in a different direction we found online 2 services bulletins regarding the 2017-2019 CR-V have battery draining issues when the car is shut off and not used for several days. Them seems to have done the services updates as requested and so far the battery has not to drain while the car is off. Time will tell. The services person/tech who assisted us was understanding and very accommodating and handled our request very well and seemded caring. More

Reed the Service Advisor was prompt, courteous and professional. The lady cashiers were just as awesome. Job Very well done. Thank you very much. Ron professional. The lady cashiers were just as awesome. Job Very well done. Thank you very much. Ron More

Very courteous and thorough handling service I was very pleased with the thoroughness of cleanliness on the drop off and return of the car. The service was completed in a very reasonable time and I was very pleased with the thoroughness of cleanliness on the drop off and return of the car. The service was completed in a very reasonable time and I was promptly notified when the car was ready, More

I have used Babylon Honda Service several times and I am always satisfied! The service rep Reed has always explained everything that was done to my vehicle and things that are needed. Thank you very much fo always satisfied! The service rep Reed has always explained everything that was done to my vehicle and things that are needed. Thank you very much for being through and honest. 😊 More

Great Service Department Have been using their Service Department for 5 years and have never been disappointed. They're courteous, have a clean and spacious waiting area with Have been using their Service Department for 5 years and have never been disappointed. They're courteous, have a clean and spacious waiting area with wi-fi, and always return my car clean or, in last weeks visit, an online voucher for a free car wash. More

The service provided start with my service advisor Fenix is always performed timely, expertly and fairly priced. The facility is always clean and comfortable also. is always performed timely, expertly and fairly priced. The facility is always clean and comfortable also. More

Great experience I had appointment early in the morning for a inspection. Steven was great, welcoming, friendly and informative. The Tech was helpful and welcoming. B I had appointment early in the morning for a inspection. Steven was great, welcoming, friendly and informative. The Tech was helpful and welcoming. Both Steven and the tech Rivera are very knowledgeable. More