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Babylon Honda - Service Center

West Babylon, NY

4.6
2,604 Reviews

2,604 Reviews of Babylon Honda - Service Center

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November 08, 2024

I really like the way I was greeted at the desk and how Abraham explained the findings in my car, the mechanic did a wonderful job! I’m grateful, although it was very pricey More

by mvpk4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham
November 08, 2024

Wonderful staff, Melanie kept me informed and contacted extended warranty company. All was handled well, very satisfied. Parts Department also helped me with new key fob battery, very courteous staff More

by LIZZIESECTY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

Excellent service. Very professional and courteous. Clean and welcoming atmosphere. Service agents go above and beyond. More

by Maddie41415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Serrano
October 30, 2024

Vanessa G was super helpful, attentive and kept us updated throughout the day. thank you very much, Vanessa More

by 1giselletorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

Fast service and supplied loaner vehicle. Not cheap but quality work.Nice service employees on premise More

by Lormike2929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

The consultant, Ms. Melanie had an attitude and ignored me when I tried to explain the problem with the car. More

by Bsmail11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melanie Betancur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

The New Babylon Honda responded

It pains us to hear your feedback regarding your recent service experience. I can assure you that our team goes to great lengths so that customers like you have any and all relevant information they need to make the best, most informed decision. Please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Respectfully, Chaneen Foulke Business Development Manager 631-297-9569

October 27, 2024

Bad employees they are unprofessional people and so expensive prices than other i think are the employees More

by felixrr187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melanie Betancur
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

I was called them because I wanted talk with my service person. But they didn’t answered. I confused because I have to get warranty for next time. More

by TRUMPETKING0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Falco
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

The dealership is great. The service is great. Vanessa is great. I’m not happy about the surcharge on credit cards. That’s not great More

by sticks95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

The New Babylon Honda responded

Thank you so much for sharing your experience with The New Babylon Honda Service Department and Vanessa. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! The team will be thrilled to hear your feedback! Respectfully, Chaneen Foulke Business Development Manager

October 23, 2024

Excellent customer service - from the greeters - dropping the car off- to paying the bill. Vanessa is always amazing and extremely helpful!!! The mechanics always delivering the best!!! My car sounds and dr More

by REH748
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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