2,590 Reviews of Babylon Honda - Service Center
Babylon Honda closed and did not notify me that my appointment was canceled. Auto service centers are considered essential. It is an hour round-trip for me. This is VERY UNPROFESSIONAL! I am very dis appointment was canceled. Auto service centers are considered essential. It is an hour round-trip for me. This is VERY UNPROFESSIONAL! I am very disappointed in the lack of communication. I was coming in for my state inspection and had to scramble to find somewhere else to get it done on my only day off! More
Car had damage on door after service After picking up my vehicle from service on March 19th, I noticed a paint scrape on my driver's side back door. When I told my service advisor this, h After picking up my vehicle from service on March 19th, I noticed a paint scrape on my driver's side back door. When I told my service advisor this, he rolled his eyes and said "So you are saying this happened here"? I say yes and we proceed to look at the cashier to look at the vehicle data report from when it was dropped off the day prior. It showed no damage anywhere on the car as the service attendant did walk around the entire car prior to giving me that paper. Almost immediately after seeing this, my service advisor said "oh he no longer works for us now, he did not walk around the car". How is that my problem exactly? Someone else came out to look at the car (he did not tell me his name) and also said he does not know how this happened. Seeing that no one was taking responsibility, I left. The service manager was not available. I have since left two messages for the service manager to call me back, and have received no phone calls back. It is disappointing as I did purchase my vehicle here originally. This has left a sour taste in my mouth, it is disappointing they could not take responsibility. Plus to get no return phone call back does say a lot to me. More
good services Very friendly to costumers and know what they are doing about the car. It took quite long to get the car fixed but it is understandable as it was a Very friendly to costumers and know what they are doing about the car. It took quite long to get the car fixed but it is understandable as it was a bad collision and a lot to be repaired, and the Babylon Honda loaned me a car during the period. More
Great Service Team From the young man who checks my car in to the Young lady at the service counter who rings me up the service is fantastic. Reed is the Service Adviser From the young man who checks my car in to the Young lady at the service counter who rings me up the service is fantastic. Reed is the Service Adviser I always go to. He is always friendly, professional and informative. I trust no one else with my car. Keep up the great work. Thank you. More
Great fast service with a very clean sanitized facility. To be open and providing such great service in the midst of a pandemic shows true commitment to their customers and their customers needs. I apprecia To be open and providing such great service in the midst of a pandemic shows true commitment to their customers and their customers needs. I appreciate it. Thank you and stay safe. More
Fenix I have been coming to Babylon Honda for over30 years and have always received excellent service. Fenix is very knowledgable, friendly and accommodatin I have been coming to Babylon Honda for over30 years and have always received excellent service. Fenix is very knowledgable, friendly and accommodating. He is the best!. Rob Sweeney is a great mechanic and always comes out to say hello and explain all repairs that need to be done. I would have no one else work on my two Hondas! More
my experience my visit to honda was as usual a most satisfying experience . My advisor, Reed, always takes such good care of me & solves any problems car wise that my visit to honda was as usual a most satisfying experience . My advisor, Reed, always takes such good care of me & solves any problems car wise that I have.. More
I liked that when I brought my car in my issue was not only resolved, but i was told in explaination how the issue came about, why it’s an issue, what was done to prevent the issue, and what to do if it h only resolved, but i was told in explaination how the issue came about, why it’s an issue, what was done to prevent the issue, and what to do if it happens again. More