Babylon Honda - Service Center

Rep did not fix problem of back trunk door by foot opening by sensor. In fact he insisted my model did not have that option. Then we tried again and it did work. However after driving out of dealershi opening by sensor. In fact he insisted my model did not have that option. Then we tried again and it did work. However after driving out of dealership, it did not work since then. I have asked Honda to check it 2x already Two times I asked Honda to repair lack of tension in release of driver seatbelt. I was told they needed to order a part and I would get a call when part came in, in about a week No one has called me More

This is the first time I have taken my car to this dealership, it’s close to my house so I decided to take my car here. Reid was my service advisor, he was very helpful and great to work with. The ser dealership, it’s close to my house so I decided to take my car here. Reid was my service advisor, he was very helpful and great to work with. The service was done in a timely matter and Reid called me with any problems, etc and even when my car was ready. Picking up the car was a breeze. I would definitely recommend this dealership. The prices are reasonable as well. More

Awesome. Thanks for taking care of my car. Car really runs great. You guys always watch for my back( safety). So appreciative of that. Thank u so much. runs great. You guys always watch for my back( safety). So appreciative of that. Thank u so much. More

I had the pleasure of meeting Steve in the service dept the first day they opened after the virus. He was so kind and understanding understood my problems with the car and within 1 hour the car was diagnos the first day they opened after the virus. He was so kind and understanding understood my problems with the car and within 1 hour the car was diagnosed and was fixed by end of the day. Great customer service More

excellent service, excellent availability, very positive ove My service representative, Steven Ferchak, made sure that all concerns were addressed. Steven made sure the car was thoroughly checked out and all mat My service representative, Steven Ferchak, made sure that all concerns were addressed. Steven made sure the car was thoroughly checked out and all matters resolved, including warranty items. I also want to thank the mechanic for a great job. The car drives like a new car.. I highly recommend Babylon Honda More

Recall Experience Prompt appointment availability, courteous servicing and pleasant overall contacts. Waiting area clean, and refreshments available. Would not hesitate Prompt appointment availability, courteous servicing and pleasant overall contacts. Waiting area clean, and refreshments available. Would not hesitate bring vehicle in for future vehicle services. More

Babylon Honda closed and did not notify me that my appointment was canceled. Auto service centers are considered essential. It is an hour round-trip for me. This is VERY UNPROFESSIONAL! I am very dis appointment was canceled. Auto service centers are considered essential. It is an hour round-trip for me. This is VERY UNPROFESSIONAL! I am very disappointed in the lack of communication. I was coming in for my state inspection and had to scramble to find somewhere else to get it done on my only day off! More

My service guy was really cool. He made sure that I was taken care of. This comment right here is to pay homage to that. taken care of. This comment right here is to pay homage to that. More

Car had damage on door after service After picking up my vehicle from service on March 19th, I noticed a paint scrape on my driver's side back door. When I told my service advisor this, h After picking up my vehicle from service on March 19th, I noticed a paint scrape on my driver's side back door. When I told my service advisor this, he rolled his eyes and said "So you are saying this happened here"? I say yes and we proceed to look at the cashier to look at the vehicle data report from when it was dropped off the day prior. It showed no damage anywhere on the car as the service attendant did walk around the entire car prior to giving me that paper. Almost immediately after seeing this, my service advisor said "oh he no longer works for us now, he did not walk around the car". How is that my problem exactly? Someone else came out to look at the car (he did not tell me his name) and also said he does not know how this happened. Seeing that no one was taking responsibility, I left. The service manager was not available. I have since left two messages for the service manager to call me back, and have received no phone calls back. It is disappointing as I did purchase my vehicle here originally. This has left a sour taste in my mouth, it is disappointing they could not take responsibility. Plus to get no return phone call back does say a lot to me. More

The best supervisor and great person. Always he offers his help. Always he is trying to give his advice and to find the best resolution offers his help. Always he is trying to give his advice and to find the best resolution More