Babylon Honda - Service Center

Express oil change Great experience. I went on a Saturday for an express oil change. I was in and out within less than an hour and a half. Great experience. I went on a Saturday for an express oil change. I was in and out within less than an hour and a half. More

Friendly and Thorough Reed Cronin was very helpful and discussed all of the maintenance procedures that were to be performed. The service was quick and thorough and was abl Reed Cronin was very helpful and discussed all of the maintenance procedures that were to be performed. The service was quick and thorough and was able to be on my way quickly. More

IN AND OUT QUICKLY. VERY HAPPY! Every time I go to the service center, I am always amazed at how fast they are able to take care of business. This time was no exception. Except for t Every time I go to the service center, I am always amazed at how fast they are able to take care of business. This time was no exception. Except for the fact that i came in without making an appointment first.( Which I normally don't do) But for the work that needed to be done on my car and the time frame it would take, it was finished even sooner than I expected. The young lady i spoke to who wrote everything up was friendly, courteous, and kind. More

Excellent customer service Service advisor Fenix was very friendly, helpful and professional. He solved an issue I had with the Android auto app not transfering to the crv scree Service advisor Fenix was very friendly, helpful and professional. He solved an issue I had with the Android auto app not transfering to the crv screen as well as my scheduled service. I'm very happy and satisfied. More

PROBLEM WITH PAINT NOT ADDRESSED I am having a serious problem with the paint peeling off the back of my WHITE 2014 Honda Odyssey. The paint literally PEELS off, it's not chipping off I am having a serious problem with the paint peeling off the back of my WHITE 2014 Honda Odyssey. The paint literally PEELS off, it's not chipping off, it just peeled off the back of my van. After just 5 years this should not be happening AT ALL. I brought it the attention of my service advisor who stated she took pictures and would be sending it to the District Service Manager. I have yet to hear anything from anyone, I've tried contacting the manager at Babylon Honda Service twice and have gotten no reply. Is this customer service? I think not. I will be taking my business elsewhere, I am fairly disgusted with Honda right now. More

Never going back, they are a rip off Went to Babylon Honda on June 7 for a NYS inspection and for their "D" service, which essentially an oil change and full inspection and replacement of Went to Babylon Honda on June 7 for a NYS inspection and for their "D" service, which essentially an oil change and full inspection and replacement of all fluids, wiper blades, tire pressure, replacement of air filters, etc. They also told me that I was in need of a new brakes, that the brakes were worn down and that they should be replaced immediately. I picked up the car and took it to my local mechanic, because I was not going to have the dealer do my brakes ($$$). My mechanic showed me the brakes, they were worn less than 50%! He said I could get another 30-40K miles out of them be fore they need to be replaced. He also said I was in desperate need of an oil change, and showed me the oil. I paid over $500 for their "D" service and they didn't change the oil! How can I trust they did any of the other 15 things they were supposed to do under this service? This is not the only issue I've had with Babylon Honda, but it is the latest, the most egregious and certainly the last. Will not be going back with any of the three Hondas my family owns, More

good service Reed, is my service advisor and always does a great job for me recommending what i should get at the right time of service. He always treats me fair. Reed, is my service advisor and always does a great job for me recommending what i should get at the right time of service. He always treats me fair. More

AC stopped working My AC in my car had stopped working. I saw Felix when I went in. He was very polite and explained what will take place. They had to order the part nee My AC in my car had stopped working. I saw Felix when I went in. He was very polite and explained what will take place. They had to order the part needed to fix my AC. Overall not a bad few hours More