Babylon Honda - Service Center

Excellent Customer Service I am thankful Babylon Service Dept was open until 7pm & took my car without an appt ,My tire pressure light came on while driving home from work I cal I am thankful Babylon Service Dept was open until 7pm & took my car without an appt ,My tire pressure light came on while driving home from work I called Babylon Service they said come in, I had a nail in my tire, wait time was minimal. Cannot say enough good things about Babylon Honda both sales (Tom) & service Depts (Fenix or Steve) More

Excellent service I love the convenience of driving into the service center, without an appointment, when time opens up in my schedule. I needed my inspection done, and I love the convenience of driving into the service center, without an appointment, when time opens up in my schedule. I needed my inspection done, and a recall item addressed. Whole visit was a little over an hour, and the waiting area has tv, free WiFi and a separate “ quiet room” , which I used to get some work done while I waited. My service tech, Chris was great, and explained what was done and what I will need on my next visit. I’m very happy with Honda service at Babylon Honda. More

Oil change Everything went nice and smooth, i was able to make an appointment same day and i was in and out within an hr. Thank you Everything went nice and smooth, i was able to make an appointment same day and i was in and out within an hr. Thank you More

Servicing of vehicle done promptly The service itself was done promptly. there was a communication disconnect on not being able to text my approval for additional services (link did no The service itself was done promptly. there was a communication disconnect on not being able to text my approval for additional services (link did not work) and texting to service advisor and call to call center did not apparently get a message to the service advisor. I ultimately had to return to the service advisor to get the additional work authorized. More

No one answers service phone It took 3 days to get through to make an appt for car service. No one Ever answers phone. The actual work on car done in a timely manner. It took 3 days to get through to make an appt for car service. No one Ever answers phone. The actual work on car done in a timely manner. More

Al service Great service and a minimal wait. The service advisor was courteous, did not push any additional services and was helpful. The level of service is e Great service and a minimal wait. The service advisor was courteous, did not push any additional services and was helpful. The level of service is exceptional. More

Good service The atmosphere of the service station was quite cordial and relaxed with the customer service person very pleasant. I would definitely recommend thi The atmosphere of the service station was quite cordial and relaxed with the customer service person very pleasant. I would definitely recommend this place. Thank you. More

Routine service Very clean, comfortable and friendly dealership. Did a great job servicing my CRV. They inspected all points in the vehicle and gave me a printout of Very clean, comfortable and friendly dealership. Did a great job servicing my CRV. They inspected all points in the vehicle and gave me a printout of where everything stood so I can keep an eye on certain things that will need service soon. More

Took to long for the service The car only has 4000 miles and is 2 years old had to have maintenance service for a break fluid change, of all the years of having a car I never had The car only has 4000 miles and is 2 years old had to have maintenance service for a break fluid change, of all the years of having a car I never had to change the break fluid. As a consumer I am not pleased with having it done. On checking the internet about changing the fluid it stated to change it every 3 years for Honda’s and other makes except Volkswagen and it says hardly never. I don’t understand why it had to be changed unless it a money thing ? Maureen More

Waiting Room Noise The car service I received was fine (NYS insp. and oil change). The 3 hours I spent in the waiting room was torture having to listen to the HGTV chann The car service I received was fine (NYS insp. and oil change). The 3 hours I spent in the waiting room was torture having to listen to the HGTV channel blasting away! When I looked around the waiting room about half the customers were reading from books, magazines or tablet reading devices. About another 30% were busy on their smart phones and the remaining 20 % were actually watching HGTV! I suggest you turn the sound off HGTV and just have the close cation showing. I suggest you pay attention to this and survey your customers about the distracting HGTV noise. Ever day life is stressful enough as it is - Babylon Honda doesn't need to add to the noise and stress! More